Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create extraordinary customer experiences and share your product knowledge.
- Company: Join the iconic Selfridges team in a vibrant retail environment.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Great communication skills and a passion for beauty products.
- Other info: Flexible role with opportunities to learn and adapt in a fast-paced setting.
The predicted salary is between 20000 - 30000 £ per year.
As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
As a Sales Associate You Will:
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs.
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services.
- Maintain the highest of retail standards through selling and replenishing stock, organising rails, and hosting.
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area.
- Manage and oversee the stock in your department, from unpacking deliveries to completing audits and maintaining the stock room.
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you.
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors.
- Follow health, safety and security procedures, and play an active role in preventing stock loss.
A Bit About You:
- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training.
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
- An example of our values, a reliable and respected colleague.
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Sales Associate - Beauty hall - 37.5 hours (Trafford) in Stretford employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Beauty hall - 37.5 hours (Trafford) in Stretford
✨Tip Number 1
Get to know the company inside out! Research Selfridges, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! As a Sales Associate, you'll need to engage with all sorts of customers. Role-play with friends or family to get comfortable with different scenarios and questions you might face.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as someone who can deliver extraordinary service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you at every stage, so don’t hesitate to reach out if you need any help along the way.
We think you need these skills to ace Sales Associate - Beauty hall - 37.5 hours (Trafford) in Stretford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create extraordinary experiences for our customers, so share any relevant experiences that highlight your skills in this area.
Be Knowledgeable About Selfridges: Do a bit of homework on Selfridges and mention what excites you about our products and services. We love candidates who are well-informed and can demonstrate their understanding of our brand and what makes us unique.
Highlight Your Team Spirit: As a Sales Associate, teamwork is key! Make sure to include examples of how you've successfully collaborated with others in the past. We’re looking for those who can inspire and support their colleagues while delivering top-notch service.
Keep It Clear and Concise: While we appreciate creativity, clarity is crucial in your application. Make sure your writing is easy to read and straight to the point. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at Selfridges
✨Know Your Stuff
Before the interview, dive deep into Selfridges' product range and recent trends in the beauty industry. Being well-informed will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Practice engaging with different types of customers. Role-play scenarios where you might need to handle various customer needs or complaints. This will help you demonstrate your great communication skills during the interview.
✨Emphasise Team Spirit
Selfridges values teamwork, so be ready to share examples of how you've successfully collaborated with others in past roles. Highlight your flexibility and willingness to adapt to different departments or tasks as needed.
✨Prepare for Competency Questions
Since Selfridges uses competency-based questions, think of specific situations where you've excelled in customer service, problem-solving, or sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
