At a Glance
- Tasks: Deliver exceptional customer service and motivate your team to excel.
- Company: Join a leading retail brand known for its supportive culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a key player in enhancing customer experiences and driving sales.
- Qualifications: Strong sales skills, excellent communication, and a passion for teamwork.
- Other info: Dynamic retail environment with room for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail brand in Stretford is seeking a Brand Specialist to deliver exceptional customer service and motivate colleagues. Responsibilities include managing customer complaints, sharing product knowledge to drive sales, and building a client base through personal service.
The ideal candidate will possess strong sales expertise, great communication skills, and a passion for motivating their team. Flexibility to adapt to various departmental tasks is essential in this role. Join a supportive team environment and uphold the retail standards expected at Selfridges.
Brand Specialist Lead & Team Trainer in Stretford employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist Lead & Team Trainer in Stretford
✨Tip Number 1
Network like a pro! Reach out to current employees at the brand you’re eyeing, especially those in similar roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your personality during interviews! We want to see how you’d fit into the team. Share your passion for customer service and how you’ve motivated others in the past.
✨Tip Number 3
Prepare for situational questions! Think of examples where you’ve handled customer complaints or driven sales. We love hearing about real experiences that showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows we’re genuinely interested in the role.
We think you need these skills to ace Brand Specialist Lead & Team Trainer in Stretford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see your passion for customer service and motivating others, so share specific examples of how you've done this in the past.
Tailor Your CV: Make sure your CV is tailored to the Brand Specialist role. Highlight your sales expertise and communication skills, and don’t forget to mention any experience you have in a retail environment. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Selfridges
✨Know the Brand Inside Out
Before your interview, make sure you research the retail brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully driven sales or resolved customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Demonstrate Team Motivation
Think of instances where you've motivated a team or supported colleagues in achieving their goals. Be ready to discuss how you can inspire others and contribute to a positive team environment, as this is crucial for the Brand Specialist Lead role.
✨Be Ready for Flexibility Questions
Since flexibility is key in this position, prepare to discuss how you've adapted to various tasks in previous roles. Highlight your ability to juggle multiple responsibilities while maintaining high standards of customer service.