At a Glance
- Tasks: Lead exciting retail projects, ensuring top-notch brand experiences at Selfridges.
- Company: Join a prestigious luxury department store known for its innovative approach.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and creativity.
- Why this job: Shape extraordinary customer experiences while working with luxury brands.
- Qualifications: Experience in retail design and team management is essential.
The predicted salary is between 63000 - 77000 £ per year.
- Senior Project Manager - Retail Creative & Visual Projects
- Job Introduction
The Senior Project Manager- Visual Projects is a vital role of the Visual Projects team, reporting to Head of Visual Projects, managing and delivering brand initiatives to Selfridges, whilst maintaining the important house brand principles.
To ensure the effective project management of all brand partnership builds across all stores, ensuring all projects are in line with Building Regulations, Fire & Life Safety Regulations, and CDM Regulations.
As the Senior Project Manager- Visual Projects, you will
- Provide essential project management, under the guidance of Head of Visual Projects, to plan and coordinate the delivery of brand led retail activations and other key projects as required.
- This is a critical role in delivering extraordinary customer experiences for Selfridges.
Part of a cross departmental function, working across creative, marketing and property to facilitate the management and delivery of key brand projects.
The jobholder will also interact with many other departments in the business (e. g.
Buying and Merchandising, Retail Operations etc.) and external partners, to ensure content is of a consistently high standard.
- This is an essential role for a Senior Project Manager with both creative and project management experience, developing the Selfridges brand and retail experience.
- Understand the complexities of delivering projects in a working retail environment, particularly in luxury Department Stores, with the ability to liaise with multiple stakeholders at all levels is a prerequisite for the role.
- Liaise with people from all areas and levels of the business as well as external teams of brands and contractors.
- Stakeholder management and communication are key.
This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks.
- Manage the critical paths, budgets, and detail design project packs.
The job holder will demonstrate excellent communication and organisational skills and ensure relevant documentation is accurate and up to date.
They will be able to provide transparency and clear accountability at all times.
- Be required to present at a Senior level in the business, so confident presentation skills and the ability to give clarity to multi-layered projects is essential.
- Support on campaign budget management where applicable, ensuring that functions are communicating their latest spend and updating trackers and line manager accordingly.
- Communicate correct codes to Project Team leads at the outset of project delivery
- Maintain a clear visibility & transparency on budget expenditure on projects at all times, communicated directly and competently with finance and accounts as appropriate.
- Build strong and effective working relationships with Project Leads and Customer Channel Planners to ensure campaigns are running smoothly.
- Operate with meticulous accuracy, probing and analysing projects looking for gaps in information or planning.
- Communicate confidently, clearly and openly with people using a range of styles and media.
- Produce written work and data that is accurate, clear and well presented.
- Use impeccable organisational skills to facilitate focus, accuracy and quality in the relentlessly fast paced turnover of content.
- Communicate matters of logistics and scheduling to all stakeholders clearly, ensuring all areas of remit/responsibility are understood and agreed.
Adhere to all company policies and procedures, e. g. absences, time and attendance and holidays, etc.
- Execute a communication plan for all projects
- Communicate clearly and effectively both internally and externally
- Present confidently and effectively at board and store level Seek feedback and respond constructively to criticism
- Establish and maintain good working relationships with colleagues and external parties
You’ll Have
- Extensive Experience in retail design, preferably experience with working with brands and luxury brands.
- Extensive experience in managing a team, proven experience of managing a team are essential as there will be line management responsibilities as part of the role.
- Project management specific qualifications is an advantage
- Sketch Up or 3D rendering advantage
- Experience with CAD and Adobe Suite
- Selfridges
- #J-18808-Ljbffr
Senior Project Manager - Retail Creative & Visual Projects employer: Selfridges
At Selfridges, we pride ourselves on being an exceptional employer that values creativity and customer engagement. Our vibrant work culture fosters personal growth and offers unique opportunities to connect with diverse guests in a dynamic retail environment. Join us in delivering extraordinary experiences while enjoying a supportive team atmosphere and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager - Retail Creative & Visual Projects
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Selfridges, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Selfridges!
We think you need these skills to ace Senior Project Manager - Retail Creative & Visual Projects
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Selfridges, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Selfridges and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Selfridges that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Selfridges
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
