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For Companies At a Glance
- Tasks: Join our team to create memorable customer experiences during the festive season.
- Company: Be part of Selfridges, a renowned retail destination known for its exceptional service.
- Benefits: Enjoy up to 35% off on products and flexible working hours.
- Why this job: Experience the excitement of Christmas retail while developing your sales and service skills.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible roles across departments with support throughout the application process.
Seasonal Sales Associate – Womenswear (Part Time)
Seasonal Sales Associate – Womenswear (Part Time)
Job Introduction
Christmas at Selfridges – What To Expect :
- You’ll get to be a part of the Selfridges Christmas Magic and join our teams at our busiest time of year!
- You will be required to work weekends and be available for at least 3 out of the following key dates;Christmas Eve, Boxing Day, New Year’s Eve and New Years Day
- You’ll receive some great benefits & perks including access to our team member discount which is up to 35 percent on own-bought products!
As a Seasonal Sales Associate you will:
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting,you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day.A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
A bit about you
- Great communicator.You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
- Well Informed.You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training.
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate .
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
- Problem solving skills.You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
- Flexible.Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
- An example of our values, a reliable and respected colleague.
**Due to the high number of vacancies we will have across our stores, we are advertising now but assessments will not take place until September/ October. We will update you as soon as we can on the status of your application**
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Seasonal Sales Associate - Womenswear (Part Time) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate - Womenswear (Part Time)
✨Tip Number 1
Familiarise yourself with Selfridges' brand values and customer service philosophy. Understanding what makes their shopping experience unique will help you align your answers during the interview and demonstrate your commitment to their standards.
✨Tip Number 2
Stay updated on current womenswear trends and popular products. Being knowledgeable about the latest styles and competitors will not only impress your interviewers but also show that you're passionate about the role and ready to engage customers effectively.
✨Tip Number 3
Prepare for competency-based questions by thinking of specific examples from your past experiences where you've demonstrated excellent customer service, problem-solving skills, or teamwork. This will help you articulate your strengths clearly during the interview.
✨Tip Number 4
Be ready to discuss your availability and flexibility, especially around key dates like Christmas Eve and New Year’s. Showing that you are willing to adapt to the needs of the business will make you a more attractive candidate for this seasonal position.
We think you need these skills to ace Seasonal Sales Associate - Womenswear (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, and teamwork. Emphasise any previous roles where you engaged with customers or worked in a fast-paced environment, especially during busy seasons.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your availability for key dates like Christmas Eve and New Year’s Day, and express your eagerness to contribute to the festive atmosphere at Selfridges.
Showcase Your Communication Skills: In your application, highlight your ability to communicate effectively with diverse customers. Provide examples of how you've successfully engaged with customers in the past, demonstrating your problem-solving skills and adaptability.
Prepare for Competency Questions: Since Selfridges uses competency-based questions in interviews, prepare by thinking of specific examples from your past experiences that demonstrate your sales expertise, teamwork, and ability to handle challenges. Practice articulating these examples clearly.
How to prepare for a job interview at Selfridges
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've positively engaged with customers in the past, as this role is all about creating memorable experiences.
✨Demonstrate Product Knowledge
Research the latest trends in womenswear and be prepared to discuss them during the interview. Showing that you are well-informed about products and competitors will impress the interviewers and demonstrate your commitment to the role.
✨Highlight Your Flexibility
Be ready to discuss your adaptability and willingness to take on various tasks. Since the role may require you to work across different departments, showcasing your flexibility will be key to standing out.
✨Prepare for Competency Questions
Since Selfridges uses competency-based questions, think of specific examples from your past experiences that demonstrate your problem-solving skills and ability to work as part of a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
