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For Companies At a Glance
- Tasks: Join our team to create memorable customer experiences during the festive season.
- Company: Be part of Selfridges, a renowned retail destination with a vibrant culture.
- Benefits: Enjoy up to 35% off on products and flexible working hours.
- Why this job: Experience the magic of Christmas while developing your sales and customer service skills.
- Qualifications: Great communication skills and a passion for retail are essential.
- Other info: Flexible roles available across departments with opportunities for growth.
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What to Expect
- You’ll get to be a part of the Selfridges Christmas Magic and join our teams at our busiest time of year!
- You will be required to work weekends and be available for at least 3 out of the following key dates: Christmas Eve, Boxing Day, New Year’s Eve and New Years Day
- You’ll receive some great benefits & perks including access to our team member discount which is up to 35 percent on own‑bought products!
Perks & Benefits
Access to team member discount up to 35% on own‑bought products!
As a Seasonal Sales Associate You Will
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
A Bit About You
- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training.
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
- An example of our values, a reliable and respected colleague.
Due to the high number of vacancies we will have across our stores, we are advertising now but assessments will not take place until September/October. We will update you as soon as we can on the status of your application.
Selfridges
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Seasonal Sales Associate - Womenswear employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate - Womenswear
✨Tip Number 1
Get to know the company culture! Before your interview, check out Selfridges' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for those competency questions by thinking of examples from your past experiences. We all have stories to tell, so make sure you can highlight your skills in communication, problem-solving, and teamwork.
✨Tip Number 3
Dress to impress! Since you're applying for a role in womenswear, show off your style while keeping it professional. A smart outfit can boost your confidence and make a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Seasonal Sales Associate - Womenswear
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples that relate to the job description, like your customer service skills or your ability to work in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks right there.
How to prepare for a job interview at Selfridges
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with the latest trends in womenswear and be ready to discuss how you can use this knowledge to enhance customer experiences.
✨Show Off Your Communication Skills
Practice engaging with different types of customers. Think about how you would approach someone looking for help versus someone who is just browsing. Being able to adapt your communication style will impress the interviewers.
✨Demonstrate Flexibility
Be prepared to talk about times when you've had to adapt to changing situations. Highlight your willingness to take on various tasks, whether it’s replenishing stock or helping out in different departments.
✨Embrace Feedback
During the interview, mention how you’ve used customer feedback to improve service in the past. This shows that you’re open to constructive criticism and are always looking to raise the bar in retail standards.
