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For Companies At a Glance
- Tasks: Create extraordinary customer experiences and manage stock in a dynamic retail environment.
- Company: Join the iconic Selfridges team and be part of something special.
- Benefits: Competitive pay, flexible hours, and a chance to learn from industry leaders.
- Why this job: Be at the forefront of fashion trends while making customers feel amazing.
- Qualifications: Great communication skills and a passion for sales and service.
- Other info: Supportive team culture with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Seasonal Sales Associate – SKIMS (Full-time)
Join to apply for the Seasonal Sales Associate – SKIMS (Full-time) role at Selfridges.
Job Introduction
As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.
Responsibilities
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
Qualifications
- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
- An example of our values, a reliable and respected colleague
Selfridges
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Seasonal Sales Associate - SKIMS (Full-time) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate - SKIMS (Full-time)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Selfridges and SKIMS. Understanding their values and products will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for those competency and strength style questions by thinking of examples from your past experiences. We all have stories to tell, so make sure you can share how you've tackled challenges or provided excellent customer service.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your natural curiosity and enthusiasm shine through. Being personable can really set you apart, especially in a role focused on creating memorable customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Seasonal Sales Associate - SKIMS (Full-time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for retail and customer service.
Tailor Your Application: Make sure to customise your application for the Seasonal Sales Associate role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to creating extraordinary customer experiences!
Be Specific with Examples: Use specific examples from your past experiences to demonstrate your skills. Whether it’s a time you went above and beyond for a customer or how you handled stock management, we want to hear those stories!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Selfridges
✨Know Your Products
Before the interview, make sure you’re well-versed in SKIMS products and their unique features. Familiarise yourself with current trends and competitors to show that you’re not just a sales associate but a knowledgeable brand ambassador.
✨Practice Your Communication Skills
As a Sales Associate, communication is key. Practice engaging with different types of customers, perhaps through role-playing scenarios with friends or family. This will help you feel more confident in showcasing your ability to build rapport during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your adaptability and commitment to service excellence.
✨Embrace Flexibility
Highlight your willingness to adapt to various roles and responsibilities. Be ready to discuss times when you’ve taken on tasks outside your usual duties, showing that you’re a team player who can thrive in a dynamic retail environment.
