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For Companies At a Glance
- Tasks: Join our team to create memorable customer experiences and maintain retail standards.
- Company: Be part of Selfridges, a renowned department store known for its exceptional service.
- Benefits: Enjoy up to 35% off products and flexible working hours during the festive season.
- Why this job: Experience the excitement of Christmas retail while developing your sales and customer service skills.
- Qualifications: Great communication skills and a passion for fashion are essential; no prior experience required.
- Other info: Flexible shifts available; must be available on key holiday dates.
Seasonal Sales Associate – Menswear (Part Time)
Seasonal Sales Associate – Menswear (Part Time)
Job Introduction
Christmas at Selfridges – What To Expect :
- You’ll get to be a part of the Selfridges Christmas Magic and join our teams at our busiest time of year!
- You will be required to work weekends and be available for at least 3 out of the following key dates;Christmas Eve, Boxing Day, New Year’s Eve and New Years Day
- You’ll receive some great benefits & perks including access to our team member discount which is up to 35 percent on own-bought products!
As a Seasonal Sales Associate you will:
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting,you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day.A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
A bit about you
- Great communicator.You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
- Well Informed.You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training.
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate .
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
- Problem solving skills.You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
- Flexible.Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
- An example of our values, a reliable and respected colleague.
**Due to the high number of vacancies we will have across our stores, we are advertising now but assessments will not take place until September/ October. We will update you as soon as we can on the status of your application**
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Seasonal Sales Associate - Menswear (Part Time) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate - Menswear (Part Time)
✨Tip Number 1
Familiarise yourself with the latest menswear trends and Selfridges' product offerings. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family as if they were customers. Focus on building rapport and addressing their needs, which is crucial for a Seasonal Sales Associate.
✨Tip Number 3
Be prepared to discuss how you've handled customer feedback in the past. Think of specific examples where you turned a negative experience into a positive one, showcasing your problem-solving skills.
✨Tip Number 4
Show your flexibility by being open to working in different departments. Highlight any previous experiences where you've adapted to new roles or tasks, as this will align with the expectations of the position.
We think you need these skills to ace Seasonal Sales Associate - Menswear (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, and teamwork. Emphasise any previous roles where you engaged with customers or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for menswear and your ability to create memorable customer experiences. Mention your flexibility and willingness to work during peak times, as this is crucial for the role.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with diverse customers. Highlight any experience you have in resolving customer issues or providing exceptional service.
Prepare for Competency Questions: Since the company uses competency-based questions, think of specific examples from your past experiences that demonstrate your problem-solving skills, adaptability, and ability to work as part of a team.
How to prepare for a job interview at Selfridges
✨Show Your Customer Service Skills
As a Seasonal Sales Associate, you'll be engaging with customers from all walks of life. Prepare examples of how you've successfully handled customer interactions in the past, focusing on building rapport and resolving issues.
✨Demonstrate Product Knowledge
Familiarise yourself with the latest menswear trends and Selfridges' product offerings. Being well-informed will not only impress your interviewers but also show your enthusiasm for the role.
✨Be Ready for Competency Questions
Selfridges uses competency-based questions during interviews. Think of specific situations where you've demonstrated skills like teamwork, problem-solving, and adaptability, and be ready to discuss them.
✨Emphasise Flexibility and Adaptability
Highlight your willingness to take on various tasks and adapt to changing business needs. Share experiences where you've successfully adjusted to new challenges or roles in previous jobs.
