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For Companies At a Glance
- Tasks: Create extraordinary customer experiences and share your beauty expertise.
- Company: Join the iconic Selfridges team in a vibrant retail environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Great communication skills and a passion for beauty products.
- Other info: Supportive environment with training and development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Sales Associate – Beauty Workshop, Simihaze (Full Time)
Join to apply for the Sales Associate – Beauty Workshop, Simihaze (Full Time) role at Selfridges
Job Introduction
As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
As a Sales Associate You Will
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.
A Bit About You
- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
- An example of our values, a reliable and respected colleague
Selfridges
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Sales Associate - Beauty Workshop, Simihaze (Full Time) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Beauty Workshop, Simihaze (Full Time)
✨Tip Number 1
Get to know the company inside out! Research Selfridges, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Prepare for those competency and strength style questions by thinking of examples from your past experiences. We all have stories to tell, so make sure yours highlight your customer service skills and adaptability.
✨Tip Number 3
Dress the part! As a Sales Associate in a beauty workshop, your appearance matters. Show up looking polished and professional, reflecting the brand's image. It’s all about making a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Associate - Beauty Workshop, Simihaze (Full Time)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty products shine through! Share any experiences or knowledge you have about the latest trends and how they can enhance customer experiences. We want to see that you're genuinely excited about the role!
Highlight Your Customer Service Skills: Make sure to emphasise your ability to connect with customers. Use examples from past experiences where you've gone above and beyond to help someone. Remember, we’re all about creating extraordinary experiences at Selfridges!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your qualifications. A little bit of your unique flair can make a big difference!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey with Selfridges!
How to prepare for a job interview at Selfridges
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the latest beauty products and trends. Selfridges prides itself on exceptional customer service, so being able to discuss products confidently will show that you’re serious about the role.
✨Practice Your Communication Skills
As a Sales Associate, engaging with customers is key. Practise answering common interview questions out loud, focusing on how you can build rapport and cater to different customer needs. This will help you feel more comfortable during the actual interview.
✨Showcase Your Problem-Solving Abilities
Think of examples from your past experiences where you’ve successfully resolved customer issues or adapted to unexpected challenges. Highlighting these skills will demonstrate your ability to go above and beyond for customers, which is crucial for this role.
✨Be Ready for Competency Questions
Selfridges uses competency-based questions, so prepare specific examples that showcase your sales expertise and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
