Lead, Personal Shopping & Client Experience in Sale
Lead, Personal Shopping & Client Experience

Lead, Personal Shopping & Client Experience in Sale

Sale Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver personalised shopping experiences and drive sales.
  • Company: A top UK department store known for its inclusive culture.
  • Benefits: Attractive rewards, diverse work environment, and career development opportunities.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Sales expertise, strong communication skills, and a commercial mindset.
  • Other info: Collaborate across departments to enhance customer satisfaction.

The predicted salary is between 36000 - 60000 £ per year.

A leading department store in the UK is seeking a Personal Shopping Manager responsible for delivering personalized service while driving sales and managing a team. The ideal candidate is a sales expert with strong communication skills and a commercial mindset.

They will develop business opportunities, coach team members, and collaborate across departments to ensure customer satisfaction.

This role includes various rewards and benefits, promoting a diverse and inclusive work culture.

Lead, Personal Shopping & Client Experience in Sale employer: Selfridges

As a leading department store in the UK, we pride ourselves on fostering a diverse and inclusive work culture that values every team member's contribution. Our commitment to employee growth is evident through tailored training programmes and opportunities for advancement, ensuring that our staff not only excel in their roles but also thrive in their careers. With competitive rewards and a focus on delivering exceptional client experiences, we offer a fulfilling environment for those passionate about retail and customer service.
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Contact Detail:

Selfridges Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead, Personal Shopping & Client Experience in Sale

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your personality! When you get that interview, let your passion for personal shopping and client experience shine through. Be ready to share stories that highlight your sales expertise and how you've made customers feel valued.

✨Tip Number 3

Research the company culture! Understand their values and what they stand for. This will help you tailor your responses during interviews and show that you're not just a fit for the role, but for the team too.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're genuinely interested in being part of our diverse and inclusive work culture.

We think you need these skills to ace Lead, Personal Shopping & Client Experience in Sale

Sales Expertise
Strong Communication Skills
Commercial Mindset
Team Management
Coaching Skills
Business Development
Collaboration
Customer Satisfaction Focus
Diversity and Inclusion Awareness

Some tips for your application 🫡

Show Off Your Sales Skills: When writing your application, make sure to highlight your sales expertise. We want to see how you've driven sales in the past and any innovative strategies you've used to boost performance.

Communicate Clearly: Strong communication skills are key for this role. Use your application to demonstrate how you effectively convey ideas and connect with clients and team members. Keep it clear and engaging!

Emphasise Team Leadership: As a Personal Shopping Manager, you'll be leading a team. Share examples of how you've coached or developed team members in previous roles. We love to see how you inspire others to achieve their best.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Selfridges

✨Know Your Sales Stuff

Brush up on your sales techniques and strategies. Be ready to discuss how you've driven sales in previous roles and share specific examples of how you’ve personalised client experiences. This will show that you understand the commercial mindset needed for the role.

✨Show Off Your Communication Skills

Prepare to demonstrate your strong communication skills during the interview. Think of scenarios where you effectively communicated with clients or team members, and be ready to explain how you resolved any challenges. This will highlight your ability to connect with people, which is crucial for a Personal Shopping Manager.

✨Team Leadership Examples

Since this role involves managing a team, come prepared with examples of how you've coached or developed team members in the past. Discuss your leadership style and how you foster collaboration across departments to enhance customer satisfaction.

✨Embrace Diversity and Inclusion

Familiarise yourself with the company’s commitment to diversity and inclusion. Be ready to discuss how you can contribute to this culture and share any relevant experiences you have in promoting an inclusive environment. This will resonate well with the values of the department store.

Lead, Personal Shopping & Client Experience in Sale
Selfridges
Location: Sale
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  • Lead, Personal Shopping & Client Experience in Sale

    Sale
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Selfridges

    1000+
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