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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and manage restaurant operations.
- Company: Join Selfridges, a renowned retail destination known for its world-class standards and vibrant atmosphere.
- Benefits: Enjoy a diverse work environment, opportunities for growth, and the chance to collaborate on exciting projects.
- Why this job: Be part of a fun, energetic team where no two days are the same and learning is constant.
- Qualifications: Natural leader with a passion for hospitality and strong communication skills; restaurant experience preferred.
- Other info: Embrace a hands-on approach and a flexible management style in a supportive and engaging workplace.
The predicted salary is between 36000 - 60000 £ per year.
A bit about the role
As our new Restaurant Manager, you'll be accountable for all aspects of the department. As part of this you will:
- Be accountable for all aspects of the department including: sales, profit, costs, people, operation and product.
- Manage and lead the team confidently to deliver an extraordinary customer experience and impeccable service - you will be someone that the rest of the team will look up to.
- Deliver the impeccable service our customers expect, with a genuine passion for health and fitness and the range of dishes we offer as well as knowledge of products and all the different things we sell at Selfridges.
- Be accountable for owning and delivering department objectives including sales, stock-loss and payroll, ensuring our company values and principles remain the foundation of team behaviour and interaction with customers.
- Consult with customers and clients on a range of food, drink and service offerings in our restaurants.
- Support the wider area in delivering their objectives by providing support and cover as required.
A bit about you
- You’ll be a natural leader who takes great pride in leading and mentoring a team to achieve great success.
- You’ll know restaurants inside and out, with a keen curiosity to discover and explore more about the industry to share with others.
- You’ll have a hands-on approach and a flexible management style where you’ll treat your department as if it were your own business.
- You’ll demonstrate a keen interest in delivering the world-class standards and customer experience that we are renowned for.
- You’ll always look to genuinely connect with customers and you’ll have a good time doing it too.
- You’ll be super professional, with the ability to handle tricky situations in a calm, diplomatic way.
- Your communication skills will be strong and effective, and you’ll display a confident understanding of restaurant operations.
- A positive, can-do attitude is what we love here, and you’ll always be prepared to go above and beyond for our customers.
This job is a brilliant opportunity to surround yourself by a diverse team, with experience across an array of catering and hospitality disciplines from which you can learn a great deal. It doesn’t just stop at Restaurants either - we have lots of opportunities to get involved and collaborate on projects and in communities internally, so no two days will ever be the same.
Restaurant Manager - Dolly\'s employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Dolly\'s
✨Tip Number 1
Familiarise yourself with the latest trends in the restaurant industry, especially those related to health and fitness. This knowledge will not only help you connect with customers but also demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully managed a team. Be prepared to share specific examples of how you motivated your team to achieve sales targets or improve customer service.
✨Tip Number 3
Research Dolly's and Selfridges thoroughly. Understand their values, mission, and the unique dining experience they offer. This will allow you to tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss how you handle challenging situations in a restaurant setting. Think of examples where you've resolved conflicts or improved service under pressure, as this will highlight your calm and diplomatic approach.
We think you need these skills to ace Restaurant Manager - Dolly\'s
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Restaurant Manager position at Dolly's. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed teams, delivered exceptional customer service, and achieved sales targets in previous roles.
Demonstrate Industry Knowledge: Include any relevant experience or knowledge about the restaurant industry, particularly in health and fitness dining. Mention any specific dishes or products you are familiar with that align with Dolly's offerings.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for the role and the company. Use this opportunity to convey your enthusiasm for leading a team and creating memorable customer experiences.
How to prepare for a job interview at Selfridges
✨Show Your Leadership Skills
As a Restaurant Manager, you'll need to demonstrate your leadership abilities. Share examples of how you've successfully led a team in the past, highlighting your mentoring style and how you inspire others to achieve their best.
✨Know the Menu Inside Out
Familiarise yourself with the dishes and drinks offered at Dolly's. Be prepared to discuss your favourite items and how they align with health and fitness trends. This shows your genuine passion for the restaurant's offerings.
✨Demonstrate Customer-Centric Thinking
Prepare to discuss how you would enhance the customer experience. Think of specific strategies or initiatives you've implemented before that improved service quality and customer satisfaction.
✨Exhibit a Positive Attitude
A positive, can-do attitude is essential in this role. During the interview, convey your enthusiasm for the position and the restaurant industry. Share anecdotes that reflect your ability to handle challenges with a smile.
