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- Tasks: Cultivate relationships with high-net-worth clients and deliver bespoke shopping experiences.
- Company: Join Selfridges, a leader in luxury retail with a focus on exceptional service.
- Benefits: Competitive salary, exclusive perks, and opportunities for professional growth.
- Why this job: Be a key player in luxury retail, shaping unforgettable experiences for elite clients.
- Qualifications: Proven client management skills and a strong network in luxury markets.
- Other info: Dynamic role with a focus on creativity and innovation in personal shopping.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
As a Private Client Manager, you will be responsible for cultivating and managing relationships with Selfridges' most valuable clients, including our elite VVSP+ (£50k+) and VVSP++ (£100k+) tiers, as well as newly introduced high-net-worth guests invited to experience our exclusive private shopping environments. You will possess exceptional networking and relationship-building skills, enabling you to expand your client base through both existing relationships and the strategic acquisition of new clients.
A role model within the Personal Shopping team, you will uphold the highest standards of service, professionalism, and discretion, consistently delivering bespoke styling and elevated lifestyle experiences. With expert knowledge across all categories within Selfridges, you will lead in cross-category and own bought sales, setting the benchmark for excellence in luxury personal shopping.
As a Private Client Manager, you will:
- Nurture and develop relationships to generate new business with a focus on international, high potential and high net worth clients.
- Recognise potential events either in store or offsite to further our client base and pro-actively approach individuals and corporations.
- Generate ideas and implement plans to develop business opportunities and drive productivity, sales and profit across own bought and concession businesses.
- Demonstrate a commercial mindset and outlook to stay responsive to customer needs, sharing inspiration in immediate.
Private Client Manager (Client book required) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Client Manager (Client book required)
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups, and connect with people on LinkedIn. The more relationships you build, the better your chances of landing that Private Client Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or clients, share your knowledge about luxury retail and personal shopping. This will help you stand out as a candidate who truly understands the market.
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. Reach out to high-net-worth individuals and corporations, and let them know how you can enhance their shopping experience at Selfridges.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly shows your enthusiasm for the role and the company.
We think you need these skills to ace Private Client Manager (Client book required)
Some tips for your application 🫡
Show Off Your Client Book: Since a client book is required for this role, make sure to highlight your existing relationships in your application. We want to see how you’ve successfully managed and grown your client base in the past!
Tailor Your Application: Don’t just send a generic CV and cover letter. We’re looking for candidates who can demonstrate their understanding of luxury retail and personal shopping. Make it personal and relevant to the Private Client Manager role!
Highlight Networking Skills: This role is all about building relationships, so be sure to showcase your networking skills. Share examples of how you've successfully connected with high-net-worth clients and expanded your professional network.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Selfridges
✨Know Your Client Book
Before the interview, make sure you have a solid understanding of your existing client book. Be ready to discuss how you've successfully managed relationships in the past and how you can leverage those connections to benefit Selfridges. Highlight specific examples that showcase your networking skills.
✨Showcase Your Service Excellence
Prepare to demonstrate your commitment to high standards of service. Think of instances where you've gone above and beyond for clients. This role is all about delivering bespoke experiences, so be ready to share stories that illustrate your professionalism and discretion.
✨Be Proactive with Ideas
Come equipped with ideas on how to generate new business opportunities. Think about potential events or initiatives that could attract high-net-worth clients. Presenting a proactive mindset will show that you're not just reactive but also strategic in your approach to client management.
✨Understand the Luxury Market
Brush up on your knowledge of luxury retail and the specific categories within Selfridges. Being able to speak confidently about trends and customer preferences will set you apart. Show that you’re not only passionate about personal shopping but also well-informed about the luxury market landscape.
