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- Tasks: Provide on-site tech support and resolve hardware issues in a busy department store.
- Company: Leading department store in Manchester with a focus on customer service.
- Benefits: Flexible working options and generous benefits for a great work-life balance.
- Why this job: Join a dynamic team and enhance your tech skills while helping customers.
- Qualifications: Strong communication skills and experience with Windows, Mac, and MS Exchange Server.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading department store in Manchester is seeking a dedicated individual for their IT Support role. You will be the primary point of contact for on-site technology issues, ensuring smooth operation of hardware such as tills and desktops.
The ideal candidate possesses strong communication and analytical skills, is tech-savvy with experience in MS Exchange Server and both Windows and Mac operating systems.
Flexible working options and generous benefits are available, enhancing work-life balance.
On-Site Tech Support Specialist (In-Store) in Manchester employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Tech Support Specialist (In-Store) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the department store on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your tech skills. Make sure we can confidently discuss our experience with MS Exchange Server and both Windows and Mac systems. Practice common tech support scenarios to show off our problem-solving skills!
✨Tip Number 3
Showcase our communication skills! During interviews, be clear and concise when explaining technical issues. Remember, we want to demonstrate that we can translate tech jargon into everyday language for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace On-Site Tech Support Specialist (In-Store) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your tech skills, especially with MS Exchange Server and both Windows and Mac systems. We want to see how your experience aligns with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site Tech Support Specialist role. Share specific examples of how you've tackled tech issues in the past and how you communicate effectively with others.
Show Off Your Communication Skills: Since you'll be the go-to person for tech issues, it's crucial to demonstrate your strong communication skills. In your application, mention any experiences where you’ve successfully resolved problems by explaining complex tech concepts in simple terms.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Selfridges
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Exchange Server, Windows, and Mac operating systems. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your technical prowess and problem-solving skills.
✨Communicate Clearly
As you'll be the primary point of contact for tech issues, strong communication is key. Practice explaining complex tech problems in simple terms. You might even want to role-play with a friend to get comfortable with this.
✨Show Your Analytical Skills
Prepare to demonstrate your analytical thinking during the interview. Think of examples where you've had to troubleshoot a problem or analyse data to improve a process. Highlighting these experiences will showcase your ability to think critically under pressure.
✨Emphasise Flexibility and Teamwork
Since the role offers flexible working options, be prepared to discuss how you manage your time effectively. Also, share examples of how you've worked collaboratively with others in previous roles, as teamwork is often crucial in tech support.
