Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage product knowledge to enhance sales.
- Company: Join the iconic Selfridges team in Manchester's designer menswear department.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Other info: Flexible role with opportunities to grow and develop your career.
- Why this job: Be a leader in a dynamic retail space and inspire your team.
- Qualifications: Strong communication skills and a passion for fashion are essential.
The predicted salary is between 30000 - 42000 £ per year.
As Brand Specialist you will:
- Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise.
- Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales.
- Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards.
- Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss.
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you.
- Build and develop your own client base, using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service.
A bit about you:
- All over the numbers. You will be set sales, CRM, and NPS targets…to name a few. So even if you haven’t had much first hand exposure to this data, you will have the curiosity and appetite to learn more.
- A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team.
- Well informed. You will make it your business to know what our competitors are up to.
- Known to be a sales and service expert.
- Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback.
- Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support.
- A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
- An example of our values, a trusted and respected colleague.
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Brand Specialist (Supervisor) - Designer Menswear - Manchester employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist (Supervisor) - Designer Menswear - Manchester
✨Tip Number 1
Get to know the brand inside out! Research the latest trends in designer menswear and understand what makes the brand unique. This knowledge will help you stand out during interviews and show your passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 3
Practice your pitch! Be ready to share your experiences and how they relate to the role of Brand Specialist. Highlight your customer service skills and any relevant sales achievements to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and are willing to take that extra step.
We think you need these skills to ace Brand Specialist (Supervisor) - Designer Menswear - Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for designer menswear shine through. We want to see how much you love the products and how you can share that passion with our customers.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about specific situations where you delivered exceptional service or trained others. We’re looking for real examples that highlight your skills and achievements.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting to show that you understand what we’re looking for and how you fit into the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Selfridges
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's history, values, and product range. Being able to discuss specific products and their unique features will show your passion and knowledge, which is crucial for a Brand Specialist role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you turned a complaint into a positive experience or went above and beyond for a customer. This will demonstrate your ability to create memorable experiences.
✨Be Ready to Discuss Sales Targets
Since you'll be working with sales, CRM, and NPS targets, come prepared to talk about your experience with these metrics. If you haven't worked directly with them, express your eagerness to learn and share any relevant experiences that showcase your analytical skills.
✨Emphasise Your Team Spirit
As a supervisor, collaboration is key. Be ready to discuss how you've motivated and inspired your colleagues in previous roles. Share stories that highlight your leadership style and how you’ve contributed to a positive team environment.