Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and share product knowledge in the beauty department.
- Company: Join the iconic Selfridges team in Manchester.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Why this job: Be a leader in beauty, inspire others, and build lasting customer relationships.
- Qualifications: Strong communication skills and a passion for beauty products.
- Other info: Dynamic role with opportunities to learn and grow in retail.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Brand Specialist (Supervisor) - Beauty - Skincare (Manchester) role at Selfridges.
As Brand Specialist You Will:
- Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise.
- Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales.
- Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards.
- Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss.
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you.
- Build and develop your own client base, using your exceptional service skills to nurture customer relationships that you will maintain through your unique personal service.
A Bit About You:
- All over the numbers. You will be set sales, CRM, and NPS targets…to name a few. So even if you haven’t had much first-hand exposure to this data, you will have the curiosity and appetite to learn more.
- A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team.
- Well informed. You will make it your business to know what our competitors are up to.
- Known to be a sales and service expert.
- Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback.
- Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries or coaching support.
- A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
- An example of our values, a trusted and respected colleague.
Brand Specialist (Supervisor) - Beauty - Skincare (Manchester) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist (Supervisor) - Beauty - Skincare (Manchester)
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and skincare industry, especially those who work at Selfridges. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your passion for the brand! When you get the chance to meet with hiring managers or during interviews, share your knowledge about their products and competitors. It’ll show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Prepare for situational questions! Think of examples where you've delivered exceptional customer service or handled complaints effectively. This will help you demonstrate your skills and adaptability, which are key for the Brand Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Selfridges team and ready to contribute to their success.
We think you need these skills to ace Brand Specialist (Supervisor) - Beauty - Skincare (Manchester)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for beauty and skincare shine through. We want to see how much you love the products and how that passion can translate into exceptional customer service.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We’re looking for examples that demonstrate your ability to manage complaints and create memorable experiences for customers.
Be Data-Driven: Since we’re all about numbers, don’t shy away from mentioning any experience you have with sales targets or CRM systems. Show us that you’re curious and eager to learn more about how data can drive success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Selfridges
✨Know Your Products Inside Out
As a Brand Specialist, you'll need to be a walking encyclopedia of your skincare products. Make sure you research the brand's history, key ingredients, and benefits of each product. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Sales Skills
Prepare examples of how you've driven sales in previous roles. Think about specific situations where you exceeded targets or improved customer satisfaction. Be ready to discuss how you can apply these skills to meet the sales, CRM, and NPS targets at Selfridges.
✨Demonstrate Your Leadership Qualities
Since this role involves supervising others, think of times when you've motivated a team or resolved conflicts. Share these experiences during the interview to highlight your ability to inspire and support your colleagues, which is crucial for creating a collaborative environment.
✨Stay Updated on Competitors
Being well-informed about competitors is key. Before your interview, do some research on what other beauty brands are doing. This will not only impress your interviewers but also show that you're proactive and ready to contribute to the team's success.