At a Glance
- Tasks: Lead a high-performing team to ensure health, safety, and business resilience across multiple locations.
- Company: Join a leading retail brand focused on people, property, profit, and reputation.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Opportunity to travel across various sites and engage with senior stakeholders.
- Why this job: Make a real impact on safety and resilience in a dynamic retail environment.
- Qualifications: NEBOSH Diploma and Chartered Membership of IOSH required; leadership experience essential.
The predicted salary is between 58500 - 71500 £ per year.
About the Role This is a senior leadership position with a focus on People, Property, Profit and Reputation.
The role holder will build and lead a high-performing, multi-disciplinary team, translate complex legislation into practical, retail-ready policy, and ensure business resilience and crisis management capability is embedded and tested across every location.
The position carries personal accountability as competent person and is expected to represent the function confidently in front of the Executive Committee, Operations Director and external regulators.
Key Responsibilities
- Leadership & Team Development
- Lead, coach and develop the H&S Manager, Senior H&S Advisor, H&S Advisor and Business Resilience Coordinator, setting clear objectives, personal development plans and create a clear succession plan.
- Champion a positive, proactive safety and resilience culture, acting as a visible, credible leader to Store Directors and Senior Operations Managers.
- Great communicator, with excellent influencing and negotiating skills, whilst building professional, lasting relationships at all levels.
- The ability to build relationships is key, working across various functions and stakeholders to simplify ways of working, confident to take the lead and influence where necessary.
- Legislative & Regulatory Responsibility
- Act as Selfridges appointed Competent Person under Regulation 7 of the Management of Health and Safety at Work Regulations 1999, providing formal H&S advice to the business.
- Lead investigation and enforcement liaison with applicable authorities.
- Ensure compliance with Health and Safety, Building Safety, Martyn's Law legislation and RIDDOR reporting, and keep pace with regulatory change.
- Maintain awareness of the Sentencing Council Health & Safety Offences Definitive Guideline and Manchester Arena Inquiry recommendations, ensuring findings are reflected in policy and training.
- Ensure statutory risk assessments, audits and competent-person records are current, defensible and site-specific across all locations.
- Governance & Meeting Forums
- Chair the Group Health & Safety Committee and Business Resilience Steering Group, report performance and risk to the Executive Committee.
- Represent H&S and resilience at Crisis Management Team, incident debrief and site leadership meetings, liaise closely with the Fire Manager on integrated fire and life-safety governance.
- Oversee H&S and BR risk registers.
- Provide timely, RAG-rated reporting and assurance updates to Executive & Director level stakeholders and the Risk Committee on compliance status, incidents and emerging risk.
- Strategy Setting
- Own and evolve the multi-year H&S and Business Resilience strategy and management framework, aligned to people, property, profit and reputation framework and Selfridges risk appetite.
- Lead gap analysis, training needs analysis and capability planning for the function, with clear KPIs and an implementation roadmap.
- Horizon Scan for resilience threats, develop and test business continuity, crisis management and emergency response plans for all four stores and the Leicester office.
Qualifications Required
- NEBOSH Diploma in Occupational Health & Safety (or equivalent Level 6 NVQ) — essential.
- Chartered Membership of IOSH (CMIOSH) — essential.
- Recognised Business Continuity qualification (e. g. MBCI/CBCI or equivalent) — desirable.
- Degree-level education or equivalent professional experience — desirable.
- Demonstrable experience acting as a competent person in a multi-site retail, hospitality or comparable high-footfall environment.
- Key Skills & Attributes
- Proven senior leadership experience, managing and developing specialist H&S, fire safety or resilience teams.
- Strong working knowledge of UK H&S, and building safety legislation, with the confidence to interpret and apply it practically.
- Experience chairing governance forums and presenting risk and assurance information to senior/Board-level stakeholders.
- Strategic mindset, able to set and deliver a multi-year functional strategy against clear KPIs and milestones.
- Calm, decisive crisis leadership, with hands-on experience of incident and business continuity management.
- Excellent stakeholder management and influencing skills, able to balance a fast-moving retail culture with compliance rigour.
- Willingness and ability to travel regularly across all Group sites, including London, Manchester, Birmingham and Leicester.
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Senior Health & Safety and Business Resilience Manager (12-18 Month FTC) in London employer: Selfridges
At Selfridges, we pride ourselves on being an exceptional employer that values creativity and customer engagement. Our vibrant work culture fosters personal growth and offers unique opportunities to connect with diverse guests in a dynamic retail environment. Join us in delivering extraordinary experiences while enjoying a supportive team atmosphere and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Health & Safety and Business Resilience Manager (12-18 Month FTC) in London
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Selfridges before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Selfridges. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Selfridges you’re ready to step in and make an immediate impact!
We think you need these skills to ace Senior Health & Safety and Business Resilience Manager (12-18 Month FTC) in London
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Senior Health & Safety and Business Resilience Manager (12-18 Month FTC) at Selfridges, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Selfridges.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Selfridges. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Selfridges
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Selfridges.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
