At a Glance
- Tasks: Manage employee relations cases and provide support to line managers on various HR matters.
- Company: Join a leading retail brand committed to employee development and support.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and continuous learning.
- Why this job: Make a real difference in employee experiences while developing your HR skills.
- Qualifications: Experience in handling employee relations cases and strong communication skills required.
The predicted salary is between 33075 - 40425 £ per year.
As the Employee Relations Consultant, you will
- Ensure prompt and effective case management of all employee relations matters including but not limited to disciplinaries, grievances, absence management, performance management, flexible working, TUPE and redundancies.
- Provide efficient and practical employee relations advice and support to line managers on ER cases both face to face and over the phone / via email.
- Ability to challenge line managers on their management of process and the decisions they make to ensure consistency and fairness as well as assessing risk.
- Demonstrates empathy and objectivity when supporting ER matters
- Influence line managers to take ownership and accountability for the performance and development of their team members as well as managing their conduct when it falls below the expectations.
- Design and deliver training for line managers to assist them in improving their employee relations skills and capability
- Create template letters and processes to provide guidance and structure for line managers as well as reviewing letters that managers have drafted.
- Escalate more complex cases to the Employee Relations Lead.
- Maintain up to date knowledge of employment legislation and company policy and procedure
- Keep accurate and timely information in line with GDPR
- Maintaining policy and procedure in line with best practice and Selfridges Values
- Review, update and draft HR policy and procedure, working collaboratively with the HR Leadership team.
- Work with the internal communications team to communicate all policy changes to the wider business
- Keeps self and team up to date on relevant legal changes and any impact on policy and procedure
- ER data capture and analysis
- Manage and maintain the employee relations tracker, ensuring the information is up to date and accurate.
- Produce statistical information and reports using the employee relations tracker on a monthly basis for review by the business
- Track and identify trends in data to make informed decisions regarding interventions and training to reduce employee relations cases
- Systems and administration
- Maintain accurate digital files of all employee relations cases, ensuring these are GDPR compliant
- Upload closed employee relations cases to HR safe on a regular basis
- Monitor and review the right to work reports on a monthly basis and take action to address issues as they arise
- Process employee relations invoices for Senior Employee Relations Lead
A bit about you
- Prior experience of managing a high volume of Employee Relations cases
- Excellent interpersonal and communication skills, both written and verbal.
- An ability to operate at pace and manage multiple cases at any one time
- Have an empathetic and objective approach to case management
- Ability to build and maintain effective working relationships at all levels
- Excellent analytical and organisational skills, with good attention to detail
- Ability to make decisions using good judgement; pragmatic approach to problem solving
- Operate with professionalism and discretion, ensuring confidentiality
- Good general IT skills including Microsoft Excel, Word and Power Point
- #J-18808-Ljbffr
Employee Relations Consultant (6 Month FTC) in London employer: Selfridges
As a Workforce Scheduler at our company, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. We offer comprehensive training, flexible working arrangements, and a culture that values collaboration and innovation, ensuring you have the tools and opportunities to excel in your role. Located in a vibrant area, our workplace fosters a sense of community, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Consultant (6 Month FTC) in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Selfridges and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Employee Relations Consultant (6 Month FTC) in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Selfridges. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Selfridges
✨Showcase Your Adaptability
Given that this is a temporary HR role at Selfridges, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Selfridges uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Selfridges.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Selfridges.
