At a Glance
- Tasks: Lead the beauty department, drive sales, and motivate your team to excel.
- Company: Join a renowned retail brand known for its vibrant culture and innovation.
- Benefits: Competitive pay, employee discounts, and opportunities for personal growth.
- Other info: Dynamic role with plenty of room for creativity and career advancement.
- Why this job: Be a key player in a fast-paced environment and make a real impact.
- Qualifications: Retail experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
As a Department Manager you will:
- Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights.
- Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise.
- Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges.
- Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available.
- Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few.
- Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures.
- Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training.
- Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers.
- Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements.
A bit about you:
- Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance.
- Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together.
- A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
- A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike.
- A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change.
- Adaptable. Prioritising is one of your skills and you know how to keep your team calm and focused in times of change.
- Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success.
- An example of our values, a trusted and respected colleague.
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Department Manager - Beauty in London employer: Selfridges
At Selfridges, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Department Manager in Beauty, you will benefit from extensive employee growth opportunities, including tailored development plans and regular feedback to help you and your team excel. Located in the heart of London, our iconic store provides a dynamic environment where your passion for retail can thrive, supported by a commitment to high standards and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Department Manager - Beauty in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, or even hit up social media. The more connections you make, the better your chances of landing that Department Manager role.
✨Tip Number 2
Show off your retail expertise! When you get the chance to chat with potential employers, share your insights on market trends and how you've driven sales in previous roles. They want to see that you know your stuff and can bring value to their team.
✨Tip Number 3
Be proactive in your approach! Research the company and come prepared with ideas on how you can improve their department. This shows you're not just looking for a job, but you're genuinely interested in making a difference.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your skills and passion for the role right from the start. Don't miss out on this opportunity!
We think you need these skills to ace Department Manager - Beauty in London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share specific experiences that highlight your knowledge and enthusiasm for beauty products and trends. We want to see how you can bring that passion to our team.
Highlight Your Leadership Skills:As a Department Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated a team or resolved conflicts. We’re looking for someone who can inspire others!
Be Commercially Savvy:Demonstrate your understanding of sales targets and stock management in your application. Use examples from your past roles where you’ve successfully driven sales or managed inventory. We love candidates who think strategically about business performance!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.
How to prepare for a job interview at Selfridges
✨Know Your Numbers
As a Department Manager, you'll need to demonstrate your commercial mindset. Brush up on key metrics like sales targets and stock levels. Be ready to discuss how you've used data in the past to drive performance and make informed decisions.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where you provided feedback or coaching that led to improved performance. This will show your potential employer that you're not just a manager, but a true leader.
✨Emphasise Collaboration
Highlight your ability to build relationships with both your team and external partners. Share stories of successful collaborations that led to positive changes or improvements. This will demonstrate that you understand the importance of teamwork in achieving business goals.
✨Be Adaptable and Proactive
Discuss how you've handled change in fast-paced environments. Prepare to talk about your planning strategies for busy periods or events, and how you keep your team focused and calm during transitions. This shows that you can manage challenges effectively while keeping the team engaged.
