At a Glance
- Tasks: Manage creative workflows and allocate tasks to ensure projects are delivered efficiently.
- Company: Join a dynamic team at a leading creative agency.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and team development.
- Why this job: Be the driving force behind innovative projects and enhance your leadership skills.
- Qualifications: Experience in creative project management and strong organisational skills.
The predicted salary is between 70000 - 85000 £ per year.
Job Introduction The Creative Traffic Manager is responsible for the day-to-day planning, prioritisation and allocation of creative work across the Creative team, ensuring projects are delivered efficiently and resources are utilised effectively.
Working closely with the Head of Creative Projects & Operations, the role oversees creative workflow, manages team capacity and provides operational insight to support effective planning and decision-making.
Through proactive stakeholder management and continuous process improvement, the Creative Traffic Manager enables the Creative team to deliver high-quality work on time and at pace.
Traffic Management & Resource Planning Own the day-to-day trafficking of creative work across the Creative teams, allocating tasks according to skills, priorities and capacity.
Assess and validate incoming creative briefs, ensuring requirements are complete and assigning appropriate resource.
Manage the end-to-end lifecycle of creative requests, monitoring progress, timelines and delivery.
Monitor team workload and capacity, proactively resolving scheduling conflicts and recommending reprioritisation where required.
Coordinate freelance resource where required, including onboarding, documentation, purchase orders and scheduling.
Escalate delivery risks, resource constraints and priority conflicts, providing practical recommendations.
Workflow & Process Management Maintain and continuously improve day-to-day creative workflows to maximise efficiency, visibility and consistency.
Administer and optimise monday. com, including workflows, automations, dashboards, templates and reporting.
Maintain creative intake forms and briefing templates to improve the quality and consistency of requests.
Ensure project data is accurate and up to date to support reporting, forecasting and resource planning.
Stakeholder Management & Communication Build strong collaborative relationships across Creative and key business stakeholders.
Act as the primary point of contact for project scheduling, workload planning and delivery timelines.
Communicate priorities, capacity updates and scheduling changes clearly, managing expectations and balancing competing business needs.
Reporting & Operational Insight Produce regular reporting on team capacity, project status, resource utilisation and workflow performance.
Maintain dashboards that provide Creative Leadership with visibility of workload, delivery timelines and operational risks.
Provide operational insights and identify opportunities to improve efficiency and delivery performance.
Leadership Provide day-to-day leadership, coaching and support for the Creative Coordinator, ensuring consistent administration of creative workflows and supporting their development.
Champion consistent ways of working and a collaborative, solutions-focused team culture.
Skills & Experience Experience managing creative workflows within an in-house creative team, agency or marketing environment.
Experience in resource planning, traffic management or creative project coordination.
Experience using monday. com or similar workflow management platforms.
Excellent organisational, prioritisation and stakeholder management skills.
Strong analytical skills with the ability to interpret workload and capacity data.
Calm, proactive, detail-oriented and able to manage multiple priorities.
Selfridges #J-18808-Ljbffr
Creative Traffic Manager in London employer: Selfridges
At Selfridges, we pride ourselves on being an exceptional employer that values creativity and customer engagement. Our vibrant work culture fosters personal growth and offers unique opportunities to connect with diverse guests in a dynamic retail environment. Join us in delivering extraordinary experiences while enjoying a supportive team atmosphere and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Traffic Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Selfridges and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Selfridges are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Selfridges on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Selfridges. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Creative Traffic Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Selfridges. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Selfridges:Show us that you’ve done your homework! In your application, briefly mention what you admire about Selfridges’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Selfridges
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Selfridges will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Selfridges, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
