At a Glance
- Tasks: Manage B2B sales, onboard clients, and ensure exceptional customer service.
- Company: Join the iconic Selfridges team and be part of a vibrant retail environment.
- Benefits: Competitive salary, dynamic work culture, and opportunities for personal growth.
- Other info: Flexible role with opportunities to learn about trends and products.
- Why this job: Be the go-to expert for corporate gifting and create memorable experiences for clients.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
As a Corporate Gifting Account Executive, you will play a crucial role in the department, managing B2B sales from end to end, onboarding new clients and supporting the department manager and brand specialist to manage the daily operation.
Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers.
You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
- Execute client orders to the highest standard, owning the sales cycle from end to end.
- Educate new clients on the Corporate Gifting offer, explaining our services and the benefits of working with us.
- Onboard new clients, ensuring all KYC checks and due diligence is completed.
- Manage the Corporate Gifting CRM database, ensuring all details are accurately entered and maintained in line with GDPR guidelines.
- Follow up with clients to ensure needs are met and identifying opportunities for further sales.
- Participate in team activities and meetings, supporting the senior team with business development and pitch decks.
- Host clients in store and attend events as required.
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors.
- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs.
- A bit about you
- A great communicator.
You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements and via multiple methods - telephone, email and in person professionally.
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor's activity, along with taking part in supplier training.
- Known to be a sales and service expert.
You'll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
- Problem solving skills. You'll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
- Confident to work on your own as well as part of a team, ensuring tasks are prioritised accordingly and completed in a timely manner.
- Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation.
- IT savvy, with extensive experience using Microsoft 365.
- Previous experience within a B2B role is desirable but not a requirement.
- #J-18808-Ljbffr
Corporate Gifting Accounts Executive in London employer: Selfridges
At Selfridges, we pride ourselves on being an exceptional employer that values creativity and customer engagement. Our vibrant work culture fosters personal growth and offers unique opportunities to connect with diverse guests in a dynamic retail environment. Join us in delivering extraordinary experiences while enjoying a supportive team atmosphere and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Gifting Accounts Executive in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Corporate Gifting Accounts Executive at Selfridges, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Selfridges. Tailor your message to explain why you’re drawn to them and how you can contribute as a Corporate Gifting Accounts Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Corporate Gifting Accounts Executive in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Selfridges:When writing your cover letter, make sure to tailor your message specifically for Selfridges. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Selfridges
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Selfridges that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Selfridges that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Selfridges’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
