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- Tasks: Manage daily operations of facilities in a bustling London store and office complex.
- Company: Join a leading brand known for its commitment to excellence and customer experience.
- Benefits: Enjoy flexible working hours, including occasional shifts and weekends, with great perks.
- Other info: Opportunity for regional travel and engagement with diverse stakeholders.
- Why this job: Be part of a dynamic team that values initiative and creativity in a vibrant environment.
- Qualifications: Five years in facilities management, ideally in hospitality or retail, with strong organisational skills.
The predicted salary is between 48000 - 84000 £ per year.
- Responsible for the management and day to day operation of significant Facilities management service lines
- This role is business critical to the safe, reliable and efficient operation of our largest store and office complex in London
- Good supplier management –over 25 major suppliers up to £5M pa
- Flexible to work the occasional shift or at weekends
- Contactable out of hours
- Campus centric role with 5/7 attendance in store
Skills / Experience
- A proven track record working in a Multi – Site or Complex FM Environment in hospitality, retail or any other customer led sectors
- Exposure to Workplace Management
- Exposure to People Management
- Good experience of Hard & Soft Services maintenance
- Internal and External stakeholder management skills including experience with Contractors and Suppliers
- Leading regular stakeholder meetings
- Managing Opex and Capex Budgets and commercial awareness
- Project delivery of small works
- Preparation and presentation of simple business cases to Senior Stakeholders
- CAFM systems – Aurora and/or Concept is preferred
- Microsoft Office & SharePoint as a minimum. Oracle experience would be beneficial
- Demonstrable management of building compliance
- Exposure to incident response
A bit about you
- You will have at least five years’ experience in facilities management, preferably in a client direct role
- You will need to be organised with time management skills to be able to plan your workload and meet deadlines. Be goal orientated and action-focused
- The ability to work autonomously and use your initiative to problem solve. This includes having challenging conversations
- A keen eye for detail, and you can deliver consistent, accurate results
- Open to some regional travel
- Aligned to the Selfridge’s Values: Which are 1) Leading with purpose 2) Embracing every self 3) Creating the extraordinary
- IOSH Managing Safely and/or NEBOSH General Certificate
- Facilities Management Qualification and/or any other industry related education
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Facilities Manager - Food & Restaurants employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager - Food & Restaurants
✨Tip Number 1
Familiarise yourself with the specific facilities management systems mentioned in the job description, like Aurora and Concept. Having a solid understanding of these systems can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in hospitality or retail. Engaging with industry contacts can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your experience with managing suppliers and stakeholders in detail. Be ready to share specific examples of how you've successfully navigated challenging conversations or resolved conflicts, as this is crucial for the role.
✨Tip Number 4
Showcase your organisational skills by preparing a mock project plan or budget management example relevant to facilities management. This will demonstrate your ability to manage Opex and Capex budgets effectively, which is a key requirement for the position.
We think you need these skills to ace Facilities Manager - Food & Restaurants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, particularly in multi-site or complex environments. Emphasise your skills in supplier management, stakeholder engagement, and budget management, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's values and how your experience aligns with them. Mention specific examples from your past roles that showcase your ability to manage hard and soft services effectively.
Highlight Relevant Qualifications: Clearly list any relevant qualifications such as IOSH Managing Safely, NEBOSH General Certificate, or any facilities management certifications. This will help you stand out as a qualified candidate.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully solved problems in previous roles. This could include managing incidents or improving operational efficiency, which is key for the Facilities Manager position.
How to prepare for a job interview at Selfridges
✨Showcase Your Experience
Be prepared to discuss your previous roles in facilities management, especially in multi-site or complex environments. Highlight specific examples where you successfully managed suppliers, budgets, and compliance to demonstrate your expertise.
✨Understand the Company Values
Familiarise yourself with the Selfridge’s values: Leading with purpose, Embracing every self, and Creating the extraordinary. Be ready to explain how your personal values align with these principles during the interview.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience with internal and external stakeholders. Prepare examples of how you've led meetings, managed relationships with contractors, and resolved conflicts effectively.
✨Demonstrate Problem-Solving Skills
Since the role requires autonomy and initiative, be ready to discuss situations where you faced challenges and how you approached problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses.