Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage employee relations cases, provide advice, and design training for line managers.
- Company: Join Selfridges, a leading retail brand known for its commitment to excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact on employee relations while working in a supportive and innovative culture.
- Qualifications: Experience in managing employee relations cases and strong communication skills are essential.
- Other info: This is a 6-month fixed-term contract with potential for future opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Employee Relations Consultant (6 Month FTC)
Job Introduction
As the Employee Relations Consultant, you will:
- Ensure prompt and effective case management of all employee relations matters including but not limited to disciplinaries, grievances, absence management, performance management, flexible working, TUPE and redundancies.
- Provide efficient and practical employee relations advice and support to line managers on ER cases both face to face and over the phone / via email.
- Ability to challenge line managers on their management of process and the decisions they make to ensure consistency and fairness as well as assessing risk.
- Demonstrates empathy and objectivity when supporting ER matters.
- Influence line managers to take ownership and accountability for the performance and development of their team members as well as managing their conduct when it falls below the expectations.
- Design and deliver training for line managers to assist them in improving their employee relations skills and capability.
- Create template letters and processes to provide guidance and structure for line managers as well as reviewing letters that managers have drafted.
- Escalate more complex cases to the Employee Relations Lead.
- Maintain up to date knowledge of employment legislation and company policy and procedure.
- Keep accurate and timely information in line with GDPR.
- Maintain policy and procedure in line with best practice and Selfridges Values.
- Review, update and draft HR policy and procedure, working collaboratively with the HR Leadership team.
- Work with the internal communications team to communicate all policy changes to the wider business.
- Keeps self and team up to date on relevant legal changes and any impact on policy and procedure.
ER data capture and analysis
- Manage and maintain the employee relations tracker, ensuring the information is up to date and accurate.
- Produce statistical information and reports using the employee relations tracker on a monthly basis for review by the business.
- Track and identify trends in data to make informed decisions regarding interventions and training to reduce employee relations cases.
Systems and administration
- Maintain accurate digital files of all employee relations cases, ensuring these are GDPR compliant.
- Upload closed employee relations cases to HR safe on a regular basis.
- Monitor and review the right to work reports on a monthly basis and take action to address issues as they arise.
- Process employee relations invoices for Senior Employee Relations Lead.
A bit about you:
- Prior experience of managing a high volume of Employee Relations cases.
- Excellent interpersonal and communication skills, both written and verbal.
- An ability to operate at pace and manage multiple cases at any one time.
- Have an empathetic and objective approach to case management.
- Ability to build and maintain effective working relationships at all levels.
- Excellent analytical and organisational skills, with good attention to detail.
- Ability to make decisions using good judgement; pragmatic approach to problem solving.
- Operate with professionalism and discretion, ensuring confidentiality.
- Good general IT skills including Microsoft Excel, Word and PowerPoint.
Selfridges
Apply
#J-18808-Ljbffr
Employee Relations Consultant (6 Month FTC) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Consultant (6 Month FTC)
✨Tip Number 1
Familiarize yourself with the key employee relations issues mentioned in the job description, such as disciplinaries and grievances. Understanding these topics will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Showcase your ability to manage multiple cases by preparing examples from your past experience. Highlight how you maintained organization and attention to detail while handling a high volume of employee relations matters.
✨Tip Number 3
Demonstrate your interpersonal skills by preparing to discuss how you've built effective working relationships in previous roles. Be ready to share specific instances where your communication made a positive impact.
✨Tip Number 4
Stay updated on current employment legislation and best practices in employee relations. This knowledge will not only help you in the interview but also show your commitment to maintaining compliance and fairness in the workplace.
We think you need these skills to ace Employee Relations Consultant (6 Month FTC)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Employee Relations Consultant position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your prior experience managing employee relations cases. Provide specific examples that demonstrate your ability to handle disciplinaries, grievances, and performance management effectively.
Showcase Communication Skills: Since excellent interpersonal and communication skills are crucial for this role, make sure to illustrate these in your application. Use clear and concise language, and consider including examples of how you've successfully communicated with line managers or resolved conflicts.
Demonstrate Analytical Skills: Mention any experience you have with data analysis or reporting, especially in relation to employee relations. Highlight your ability to track trends and make informed decisions based on data, as this is a key aspect of the role.
How to prepare for a job interview at Selfridges
✨Showcase Your Case Management Skills
Be prepared to discuss your experience with managing employee relations cases. Highlight specific examples where you effectively handled disciplinaries, grievances, or performance management issues, demonstrating your ability to operate at pace and manage multiple cases.
✨Demonstrate Empathy and Objectivity
During the interview, emphasize your empathetic approach to case management. Share instances where you balanced empathy with objectivity, ensuring fair treatment for all parties involved in employee relations matters.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills. Practice articulating how you would handle specific employee relations situations, focusing on your judgment and pragmatic approach.
✨Familiarize Yourself with Employment Legislation
Stay updated on current employment legislation and company policies relevant to employee relations. Be ready to discuss how these laws impact your approach to case management and policy development.
