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- Tasks: Lead the Menswear department, driving sales and team performance while ensuring top-notch customer service.
- Company: Join the iconic Selfridges team, known for its innovative retail experience.
- Benefits: Enjoy a competitive salary, great benefits, and opportunities for personal growth.
- Why this job: Be a key player in a dynamic environment where your leadership can shine.
- Qualifications: Retail experience, strong communication skills, and a passion for fashion are essential.
- Other info: Flexible role with potential for career advancement in a vibrant London location.
The predicted salary is between 36000 - 60000 £ per year.
As a Department Manager you will:
- Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights.
- Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise.
- Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges.
- Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available.
- Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few.
- Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures.
- Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training.
- Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers.
- Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements.
A bit about you:
- Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance.
- Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together.
- A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
- A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike.
- A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change.
- Adaptable. Prioritising is one of your skills and you know how to keep your team calm and focused in times of change.
- Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success.
- An example of our values, a trusted and respected colleague.
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Department Manager - Menswear (Designer Street Room) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Menswear (Designer Street Room)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it's at a job fair or an interview, let your passion for menswear shine through. Share your ideas on trends and how you can motivate a team to exceed sales targets.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle challenges in a fast-paced retail environment. Be ready to discuss your experience with stock management and how you’ve led teams to success in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Department Manager - Menswear (Designer Street Room)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Department Manager role. Highlight your retail expertise, leadership qualities, and any experience with sales targets or team management. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about menswear and how your commercial mindset can drive success in our Designer Street Room. Be genuine and let your personality come through – we love a good story!
Showcase Your Team Spirit: In your application, emphasise your collaborative nature. Share examples of how you've built relationships in previous roles and motivated your team to exceed targets. We’re all about teamwork at StudySmarter, so show us how you can contribute to our community!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Selfridges
✨Know Your Numbers
As a Department Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to sales targets, stock levels, and market trends. Be ready to discuss how you've used data in the past to drive performance and make informed decisions.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where you provided feedback or coaching that led to improved performance. This will show your potential employer that you're not just a manager, but a true leader.
✨Collaborate and Communicate
Highlight your ability to build relationships with both your team and external partners. Be prepared to discuss how you've worked collaboratively to achieve goals, resolve issues, or implement changes. Good communication is key, so practice articulating your thoughts clearly.
✨Be Adaptable and Proactive
In retail, things can change quickly. Share examples of how you've successfully navigated change in the past, whether it was adapting to new policies or responding to market shifts. Show that you can think ahead and plan for future challenges while keeping your team focused.
