Department Manager: Lead Team, Elevate Service & Sales

Department Manager: Lead Team, Elevate Service & Sales

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Selfridges

At a Glance

  • Tasks: Lead a team to boost customer satisfaction and drive sales.
  • Company: Join the iconic Selfridges team in London.
  • Benefits: Competitive salary, staff discounts, and career development opportunities.
  • Other info: Dynamic retail environment with opportunities for growth.
  • Why this job: Make a real impact on customer experience and team success.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 31500 - 38500 Β£ per year.

Selfridges in London is seeking a Department Manager who will drive customer satisfaction, sales and team performance.

You will lead a team, deliver exceptional service, and collaborate with the Divisional Manager and other Department Managers to achieve store targets.

You will coach staff, manage performance, and focus on clientelling, KPI delivery and acting on commercial opportunities across the department.

A customer-centric, coaching mindset is essential.

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Department Manager: Lead Team, Elevate Service & Sales employer: Selfridges

At Selfridges, we pride ourselves on being an exceptional employer that values creativity and customer engagement. Our vibrant work culture fosters personal growth and offers unique opportunities to connect with diverse guests in a dynamic retail environment. Join us in delivering extraordinary experiences while enjoying a supportive team atmosphere and flexible working hours.

Selfridges

Contact Details:

Selfridges Recruitment Team

We think you need these skills to ace Department Manager: Lead Team, Elevate Service & Sales

Customer Service
Sales Management
Team Leadership
Coaching Skills
Performance Management
Clientelling
KPI Delivery