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- Tasks: Lead a dynamic team in the Beauty department, driving sales and enhancing customer experience.
- Company: Join the iconic Selfridges team, known for its innovative retail environment.
- Benefits: Enjoy a competitive salary, great perks, and opportunities for personal growth.
- Why this job: Be a part of a vibrant team, making a real impact in the beauty retail space.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Flexible role with exciting career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
As a Department Manager you will:
- Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights.
- Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise.
- Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges.
- Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available.
- Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few.
- Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures.
- Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training.
- Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers.
- Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements.
A bit about you:
- Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance.
- Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together.
- A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
- A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike.
- A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change.
- Adaptable. Prioritising is one of your skills and you know how to keep your team calm and focused in times of change.
- Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success.
- An example of our values, a trusted and respected colleague.
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Department Manager, Beauty Work Shop / Hair employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager, Beauty Work Shop / Hair
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and retail industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Department Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share examples of how you've motivated teams and driven sales. They want to see that you can lead by example and inspire others to achieve their targets.
✨Tip Number 3
Be proactive in your approach! Research the company and its competitors before interviews. Bring insights about market trends and how you can help improve their department. This shows you're not just interested in the job, but you're ready to make a real impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Selfridges team. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager, Beauty Work Shop / Hair
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share any relevant experiences or insights that demonstrate your enthusiasm and knowledge about beauty products and trends.
Highlight Your Leadership Skills: As a Department Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated a team or resolved conflicts, and how you plan to inspire your future team at Selfridges.
Be Commercially Savvy: We want to see that you understand the numbers behind retail! Include examples of how you've achieved sales targets or managed stock levels in previous roles. This will show us you're ready to take on the commercial responsibilities of the role.
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to the specific role at Selfridges. Mention how your skills align with the job description and why you're excited about this opportunity. And remember, apply through our website for the best chance!
How to prepare for a job interview at Selfridges
✨Know Your Numbers
As a Department Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to sales targets, stock levels, and market trends. Be ready to discuss how you've used data in the past to drive performance and make informed decisions.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where your coaching led to improved performance or where you recognised talent within your team. This will show that you're not just a manager, but a true leader.
✨Emphasise Collaboration
Since building relationships is crucial for this role, come prepared with stories that highlight your collaborative efforts. Whether it's working with concession partners or engaging with your team, share how you've successfully navigated challenges through teamwork.
✨Be Adaptable and Proactive
In a fast-paced retail environment, adaptability is key. Think of examples where you've had to pivot quickly due to changing circumstances. Also, be ready to discuss your planning strategies for upcoming seasons or events, showcasing your proactive approach to managing your department.
