Customer Dispatch Operative

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A Bit About The Role

Are you looking for a new challenge that allows you to use your knowledge of the business to elevate UK & International Despatch? Are you seeking a company that supports your career growth and offers an exciting, inspiring, and fun work environment?

Job Introduction

If you answered ‘yes’ to these questions, you might be the person we’re looking for! As a Stock Operative focusing on UK & International Despatch, you will ensure stock is accurately accounted for in the loading bay and store, facilitating efficient service to our customers. Your responsibilities include managing deliveries, keeping paperwork up-to-date, and resolving issues proactively. You will work collaboratively with colleagues to ensure timely receipt and processing of deliveries, maintaining high standards of safety and housekeeping.

As a Stock Operative You Will

• Support organizing and prioritizing deliveries to ensure timely processing and delivery to the correct departments.
• Collaborate with B&M on RTW/RTVs, supporting the sales team in stock collection and dispatch preparation.
• Keep records updated for all stock movements.
• Maintain a clear loading dock and keep all back-of-house areas accessible and safe.
• Manage stock movements between locations.
• Support peak periods with forklift operation and machinery.
• Communicate regularly with stakeholders regarding deliveries and issues.
• Distribute deliveries to designated areas.

A Bit About You

• You are well-organized, able to prioritize, and understand your role’s importance in service delivery.
• You are a great communicator, keeping stakeholders informed and pre-empting issues.
• You are collaborative, working closely with teams to safeguard stock and prevent loss.
• You are adaptable, capable of working independently and shifting priorities as needed.
• You are solutions-focused, reviewing and improving work processes.
• You can lift and move stock safely.
• You exemplify our values as a trusted and respected colleague.

Note: All team members should be flexible, as roles may change according to business needs.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Retail

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