Creative Traffic Coordinator

Creative Traffic Coordinator

Job Introduction

Please review the responsibilities and requirements carefully to ensure you have the skills and experience for this role. Unfortunately, if you do not have the relevant experience, your application will not be able to be progressed to interview stage.

Key Responsibilities

Traffic Management & Resource Coordination

• Brief Allocation: Support the allocation of creative briefs across teams, ensuring work is assigned in line with agreed priorities, resource availability, and delivery timelines.
• Brief Coordination: Review incoming briefs for completeness, flagging any missing information and ensuring they are routed to the appropriate teams and individuals.
• Workflow Tracking: Monitor briefs as they move through the creative process, updating schedules and highlighting any risks to timelines or resource capacity.
• Capacity Monitoring: Maintain an up-to-date view of team workloads, identifying potential resource clashes or bottlenecks and escalating concerns to senior team members where appropriate.
• Priority Management: Assist with reprioritising work based on changing business needs, communicating updates clearly to relevant stakeholders.
• Freelance Coordination: Support the onboarding and engagement of freelance resource when required, including raising purchase orders and maintaining associated documentation.

Communication & Collaboration

• Cross-Team Collaboration: Build positive working relationships across Creative, Marketing and wider business teams to ensure projects move smoothly through the workflow.
• Clear Communication: Keep teams informed of scheduling updates, deadlines, and changes to resource plans, ensuring expectations are managed effectively.
• Problem Escalation: Identify and communicate potential scheduling or capacity issues early, escalating risks to the Creative Operations Manager where needed.
• Team Support: Provide administrative and coordination support to help maintain an efficient and organised creative workflow.

monday.com Administration & Workflow Support

• System Maintenance: Support the day-to-day upkeep of monday.com boards, ensuring project information, statuses and timelines remain accurate and up to date.
• Resource Planning Support: Help maintain workload views and capacity trackers to provide visibility of team utilisation and availability.
• Template Management: Assist with maintaining brief templates, intake forms to ensure consistency across teams.
• Reporting: Update dashboards and reports that provide visibility of project status, teamwork loads and delivery timelines for stakeholders and leadership.
• Data Accuracy: Ensure project data is maintained consistently to support reliable reporting and resource planning.

You Will Have

• Experience in a traffic coordination, project coordination, creative operations or administrative role within a fast-paced environment.
• Excellent organisational skills with the ability to manage multiple tasks and competing priorities.
• Strong attention to detail and a proactive approach to keeping projects and systems up to date.
• Clear and confident communication skills, with the ability to work effectively across different teams.
• An understanding of resource planning and the importance of balancing workloads to meet deadlines.
• Experience using workflow or project management software, with exposure to monday.com desirable.
• Good working knowledge of Microsoft Office applications.
• A positive, adaptable and collaborative attitude with a willingness to learn and develop.
• The ability to remain calm under pressure and elevate issues appropriately when required.
• An interest in creative, fashion, retail, media or digital industries, with an appreciation of the pace and demands of creative project delivery.

Selfridges

Apply