Job IntroductionA bit about the jobTo drive and deliver world class environments in all Selfridges’ stores through innovative strategic planning and highly professional design management, creating outstanding and innovative environments and experiences. To manage internal communication both internally, and with external consultants while keeping key stake holders up to date. The Senior Design Manager will be a role model and ambassador for living the Selfridges values which will help in the management and development of their team. The Senior Design Manager will lead and drive change to continue to evolve Selfridges unique retail environmentsScope:To support the Property Design Director, the Selfridges Executive team and the business in general in all Strategic Planning and Design related matters to deliver best in class solutions for all stores by:Informing, developing and implementing the Strategic Masterplans and the associated Design GuidelinesEnsuring the effective Design Management of all projects through the entire design, development and delivery processManaging project requests from B&M taking them through feasibility studies where appropriateOverseeing the development and maintenance of digital drawing data for all Selfridges’ sitesEffectively managing the internal and external design teamsOversee and responsibility for the design delivery of categories dependant on scale, and manage team workflow and allocationManage and lead the Design Managers and Coordinators, through motivating, inspiring and mentoring the teamKey Responsibilities:Strategic Design PlanningWork with the Lead Design Manager and Design Planning teams to aid in developing and delivering strategic retail Masterplan briefs and feasibilities for all storesLead presentations up to Exec level to drive decision making and support in unlocking change for future projectsProduce planning and delivery sequence and timelineAssist in producing high level budget cost to support capital planningMonitor competitors, and carry out industry researchManage collation and production of strategic design guidelines, compartment design guidelines, project specific design guidelines and creation of temporary guidelines for refresh projects ensuring alignment throughoutManage projects up to complex flagship brands with full strip out and buildManage relevant design team members, with strong leadership and ownership skillsDesign ManagementLead for a number of high profile category projects, managing directly key category projects, with allocated projects delegated to design teamRun and lead a Masterplan scale project with full project team, and multiple business stakeholdersCoordinate production of retail briefs for all projects and ensure alignment with proposed plansLead brand design briefings as required, chaired by Project ManagerManage the approval of brand shopfit projects through concept and detailed design stages:Manage business feedback and approvalPresentation of proposals to the Board for approvalEnsure projects adhere to Selfridges’ Masterplan and Store GuidelinesEnsure timely and sufficient design information is passed to Project Manager’s for the delivery phaseWork closely with the project management team to ensure design integrity is maintained at each stage of the design and delivery processParticipate in post-project reviews and design analysisManage creative consultants to ensure design solutions are developed in line with agreed cost parameters and project programmesEnsure designs meet or exceed defined quality standards and compliance with requirements of legislation and/or external authoritiesEnsure internal design approvals and financial sanctions are obtained at appropriate stagesEncourage design innovation and creativity.Project Requests and FeasibilityFirst point of contact for B&M on all new project requestsCarry out design feasibility studies with support from the delivery team (when appropriate)Manage the planning and feasibility process for upcoming strategic projects, taking them to business approval, producing planning layouts, budget cost and draft timeline (with support from the delivery team)Support shortlisting of architects for strategic projects (with Head/Lead Design, creative team) and provide supporting information for the briefingLeadership & ManagementAbility to lead design direction to drive and influence decision makingWork with the Lead Design Manager and Head of Design to manage, develop and coordinate the internal design team and their day to day workloadMonitor the performance and progress of the design teamCreate and effectively lead internal and external consultant teamsManage change and potential conflictEstablish a communication plan for the design stage of projectsDemonstrate ability to manage and lead multiple stakeholders across a range of business functionsEncourage and promote an understanding of the Selfridges brand values amongst external consultantsDemonstrates senior leadership behaviours within the design team, and across the businessA bit about youStrategic design vision and planningStrong and flexible design skillset with excellent project planningExpert understanding of the retail and design landscape.Innovative, forward thinking, but with highly commercial approach – able to develop and implement new ideas in cost effective waysExcellent communication and presentation skillsExcellent leadership, interpersonal and relationship skillsCoaching style of management and the ability to motivate othersStrong negotiator and influencerResilience and ability to work under pressure on many diverse projectsIn depth knowledge of CAD and other design related packagesKey Behaviours:Experienced designer with passion for retail and innovationSelf-motivated leaderAbility to inspire and manage a teamAbility to manage and solve complex challengesExcellent decision maker often under time pressureExcellent presentation skillsSelfridgesSalaryCompetitive plus benefitsAnnuallyJob Referenceselfridges/TP/318309/6863Contract TypeTempClosing Date3 July, 2026Job CategoryPropertyLocationLondon, United Kingdom3 June, 2026 #J-18808-Ljbffr
