At a Glance
- Tasks: Oversee back of house operations and support kitchen teams at Selfridges Oxford Street.
- Company: Join the iconic Selfridges team, known for creativity and excellence.
- Benefits: Competitive salary, great perks, and a dynamic work environment.
- Other info: Opportunity for growth and to make a real impact in a renowned establishment.
- Why this job: Be part of a fast-paced, imaginative workplace where every day is unique.
- Qualifications: Experience in hospitality and strong understanding of kitchen operations required.
The predicted salary is between 26400 - 31200 £ per year.
Job Introduction Job Introduction Are you looking for a new Duty Manager role that gives you the opportunity to oversee back of house operations across all of the restaurants within Selfridges Oxford Street?
Are you passionate about operational excellence, supporting high-performing kitchen teams, and ensuring exceptional standards behind the scenes?Do you want to join a business driven by imagination, where no two days are the same, and where you'll play a key role in delivering outstanding food operations?
If so, we'd love to hear from you.
A bit about the role As our new Back of House Duty Manager, you will: Support the day-to-day back of house operations across all restaurants within Selfridges Oxford Street, ensuring kitchens run safely, efficiently and to the highest operational standards.
Lead and support daily operational briefings with kitchen staff, sharing key business updates, operational priorities, staffing plans and any activity that may impact service.
Be the central point of contact for all back of house operational matters throughout the day, providing hands-on support and resolving issues as they arise.
This could include equipment failures, supplier deliveries, staffing challenges, maintenance issues or food safety concerns.
Support kitchen staff throughout service, ensuring teams are well organised, appropriately resourced and able to deliver exceptional standards during busy trading periods.
Step into kitchens where required to provide operational support, helping teams maintain service standards during peak periods or unexpected challenges.
Monitor compliance with food safety, health and safety, hygiene and company operating standards, ensuring all kitchens remain audit-ready at all times.
Work collaboratively with Front of House, Facilities, Engineering, Security and wider store teams to ensure seamless operations across the business.
Support stock control, ordering processes, waste management and operational efficiencies across all kitchen locations.
Act as the key communication link between the kitchens and the wider business, ensuring important operational updates are shared with the appropriate stakeholders.
Identify opportunities to improve processes, efficiency and ways of working, driving continuous improvement across all back of house operations.
A bit about you You'll be an experienced hospitality professional with a strong understanding of back of house and kitchen operations.
You'll thrive in a fast-paced environment and remain calm under pressure, making effective decisions when priorities change.
You'll be passionate about food safety, operational excellence and maintaining consistently high standards across multiple kitchen operations.
You'll be a proactive problem solver who enjoys finding practical solutions and supporting kitchen staff to deliver their best.
You'll be an excellent communicator, able to build strong relationships with kitchen staff and colleagues across the wider business.
You'll demonstrate resilience, flexibility and a hands-on approach, leading by example and supporting wherever needed.
You'll have strong organisational skills and be confident coordinating multiple priorities while maintaining attention to detail.
You'll always look for opportunities to improve efficiency, support your colleagues and contribute to the ongoing success of the business.
Selfridges Salary Competitive plus benefits Annually Job Referenceselfridges/TP/278495/7000Contract Type Temp Closing Date14 August, 2026Job Category Restaurants Location London, United Kingdom15 July, 2026 #J-18808-Ljbffr
Restaurant Duty Manager (Senior CDP) 6 Month FTC in City of Westminster employer: Selfridges
At Selfridges, we pride ourselves on being an exceptional employer that values creativity and customer engagement. Our vibrant work culture fosters personal growth and offers unique opportunities to connect with diverse guests in a dynamic retail environment. Join us in delivering extraordinary experiences while enjoying a supportive team atmosphere and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Duty Manager (Senior CDP) 6 Month FTC in City of Westminster
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Restaurant Duty Manager (Senior CDP) 6 Month FTC in City of Westminster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Selfridges
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Selfridges. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
