Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in menswear while leading a team.
- Company: Join Selfridges, a renowned retail brand known for its innovative approach.
- Benefits: Full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: Be a part of a vibrant team, inspiring others and creating memorable shopping experiences.
- Qualifications: Strong communication skills and a passion for retail and customer service.
- Other info: Flexible role with potential to work across different departments.
The predicted salary is between 28800 - 43200 £ per year.
Brand Specialist (Supervisor) – Designer – Menswear (Trafford)
Selfridges – Brand Specialist role in menswear with supervisory responsibilities. The position focuses on delivering exceptional customer service, sharing product knowledge, driving sales, and maintaining store standards.
Responsibilities
- Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise
- Excite and motivate other colleagues by sharing knowledge of the brand, communicating stories of newness and product exclusives to drive sales, and cascading information via training
- Take responsibility for tasks beyond the role expectation, identify opportunities to improve business, customer service and retail standards
- Follow health and safety procedures and security procedures, and play an active role in preventing stock loss
- Adapt to changing daily challenges; this is a flexible role requiring potential work across different departments while maintaining service excellence and collaborative spirit
- Build and develop your own client base, using exceptional service skills to nurture relationships maintained through your personal service
A Bit About You
- All over the numbers. You will be set sales, CRM, and NPS targets…to name a few, and you will have the curiosity and appetite to learn more
- A great communicator. Passionate about our products, capable of delivering inspiring brand training to your team
- Well informed. You will keep up to date with competitor activity
- Known to be a sales and service expert
- Collaborative. You will keep stakeholders informed of successes, challenges or customer feedback
- Approachable. A leader in your department with engagement across the wider team for queries and coaching support
- A proud shopkeeper. You will replenish stock, maintain Selfridges standards and inspire others to do the same
- An example of our values, a trusted and respected colleague
This guide represents a summary of the role; all team members are expected to be flexible in the work they undertake, which may change from time to time according to the needs of the business.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Retail
Rochdale, England, United Kingdom
Warrington, England, United Kingdom
Altrincham, England, United Kingdom
Altrincham, England, United Kingdom
Warrington, England, United Kingdom
Altrincham, England, United Kingdom
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Brand Specialist (Supervisor) - Designer - Menswear (Trafford) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist (Supervisor) - Designer - Menswear (Trafford)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with the latest menswear trends and product exclusives. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out.
✨Tip Number 2
Network like a pro! Attend industry events or connect with people on LinkedIn. Building relationships can lead to job opportunities that aren’t even advertised yet. Plus, it’s a great way to learn from others in the field.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of a Brand Specialist. Highlight your customer service skills and any leadership experiences to show you’re the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Brand Specialist (Supervisor) - Designer - Menswear (Trafford)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for menswear and customer service shine through. We want to see how excited you are about the brand and how you can contribute to creating memorable experiences for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and supervisory roles. We love seeing how you've driven sales or improved customer service in previous positions, so don’t hold back on those achievements!
Be Authentic: We appreciate genuine personalities! Use your own voice in your application. Share stories that reflect your approach to teamwork and leadership, especially how you’ve motivated others or handled challenges in a retail environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Selfridges
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's history, values, and product lines. Be ready to discuss how you can share this knowledge with customers and colleagues alike. Showing your passion for the brand will definitely impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you turned a complaint into a positive experience. This role is all about creating memorable experiences, so highlight your ability to connect with customers.
✨Demonstrate Leadership Qualities
As a supervisor, you'll need to motivate and inspire your team. Share instances where you've taken the lead or trained others. Discuss how you can foster a collaborative spirit and keep everyone informed about successes and challenges.
✨Be Ready for Flexibility
This role requires adaptability, so be prepared to discuss how you've handled changing situations in previous jobs. Whether it's stepping into different departments or adjusting to new challenges, showing that you're flexible will resonate well with the interviewers.
