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- Tasks: Deliver exceptional service and train colleagues while sharing product knowledge.
- Company: Leading retail company in Greater London with a dynamic environment.
- Benefits: Exciting opportunity to influence customer experience and develop your skills.
- Why this job: Join a team where your communication and sales skills can shine.
- Qualifications: Strong communication and sales skills are essential.
- Other info: Build relationships and achieve sales targets in a vibrant retail setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading retail company in Greater London is looking for a Brand Specialist. You will deliver exceptional service, motivating and training colleagues by sharing product knowledge. You will also build a client base through exceptional service, handle customer complaints, and maintain store standards. Strong communication and sales skills are essential for nurturing relationships and achieving sales targets. This position offers an exciting opportunity to influence the customer experience in a dynamic environment.
Brand Specialist Lead & Training Coach employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist Lead & Training Coach
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the brand during the interview. Research their products and values, and be ready to discuss how you can enhance the customer experience with your knowledge and skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Brand Specialist Lead & Training Coach
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for the brand shine through. We want to see how you connect with our values and how you can bring that passion to the role of Brand Specialist.
Highlight Your Training Experience: Since this role involves motivating and training colleagues, make sure to showcase any relevant experience you have in coaching or mentoring others. We love to see examples of how you've helped others grow!
Demonstrate Your Communication Skills: Strong communication is key in this position. Use your application to illustrate how you've effectively communicated with customers and colleagues in the past. We want to know how you handle conversations and build relationships.
Tailor Your Application: Make sure to customise your application to fit the job description. We appreciate when candidates take the time to align their skills and experiences with what we're looking for. Don't forget to apply through our website!
How to prepare for a job interview at Selfridges
✨Know the Brand Inside Out
Before your interview, make sure you research the retail company thoroughly. Understand their brand values, product range, and customer service philosophy. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Training Skills
As a Brand Specialist Lead & Training Coach, you'll need to motivate and train colleagues. Prepare examples of how you've successfully trained others in the past. Be ready to discuss your training methods and how you can adapt them to fit the company's culture.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to showcase your ability to handle complaints and build relationships.
✨Prepare for Sales Target Discussions
Since achieving sales targets is crucial, be prepared to discuss your previous sales experiences. Highlight specific achievements and how you plan to leverage your skills to meet and exceed targets in this new role. Show them you're not just about meeting goals but exceeding them!
