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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding customer service and achieve sales targets.
- Company: A top department store in London with a focus on customer experience.
- Benefits: Permanent position with competitive salary and attractive benefits package.
- Why this job: Join a passionate team and make a real difference in retail.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading department store in London is seeking a Brand Specialist (Supervisor) for the Western Gallery to deliver exceptional customer service and lead a team. This role involves motivating colleagues, handling complaints, and achieving sales targets. The ideal candidate will have retail experience and a strong ability to communicate effectively. The position is permanent with a competitive salary and benefits package. If you're passionate about retail and customer experience, we want to hear from you!
Brand Experience Lead — Sales & Training employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Experience Lead — Sales & Training
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Brand Experience Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer service and team leadership. We want to show that you’re not just a fit for the role, but that you’re genuinely excited about what they do.
✨Tip Number 3
Showcase your retail experience! When chatting with potential employers, highlight specific examples of how you've motivated teams or handled complaints. This will demonstrate your ability to lead and achieve sales targets effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team and enhance the customer experience.
We think you need these skills to ace Brand Experience Lead — Sales & Training
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail and customer experience shine through. We want to see how your passion aligns with our values and the role of Brand Experience Lead.
Highlight Your Leadership Skills: Make sure to showcase any experience you have in motivating teams and handling complaints. We’re looking for someone who can lead by example, so share specific examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We want to see how your skills and experiences make you the perfect fit for the Brand Specialist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Selfridges
✨Know the Brand Inside Out
Before your interview, make sure you research the department store thoroughly. Understand their values, products, and customer service philosophy. This will help you demonstrate your passion for the brand and how you can contribute to enhancing the customer experience.
✨Showcase Your Leadership Skills
As a Brand Experience Lead, you'll be motivating a team. Prepare examples of how you've successfully led teams in the past, handled complaints, and achieved sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Effective Communication
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery and ensure you come across as approachable and professional.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
