Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver luxury shopping experiences and support Personal Shopper associates with admin tasks.
- Company: Join the iconic Selfridges team known for exceptional service and style.
- Benefits: Competitive pay, employee discounts, and opportunities to learn about luxury brands.
- Why this job: Be part of a dynamic team that creates memorable experiences for clients worldwide.
- Qualifications: Strong communication skills, passion for luxury, and experience in social media content creation.
- Other info: Fast-paced environment with opportunities to grow your career in retail.
The predicted salary is between 28800 - 43200 £ per year.
As a Personal Shopping Assistant, you will do more than just offer a luxury shopping experience. Our Personal Shopping team provides a bespoke service to customers from all over the world. Our products are exceptional, and so is the service that accompanies them. As a member of the front of house team, and a subject matter expert of all things Selfridges, you will provide the first opportunity to deliver the best service to clients visiting the department and supporting the Personal Shopper associates with admin assistance.
Responsibilities:
- You will be expected through living our Selfridges Values to deliver extraordinary customer experiences with the aim to overachieve sales plans.
- Build and manage relationships with our clients ensuring to get the best from everyone you deal with.
- Support the Personal Shopper along with the rest of the team, assuring smooth preparation, administration, and aftercare of our client appointments whether physical, virtual, or remote.
- Assist with appointments from set up to clearing away.
- Demonstrate strong organisational skills, communication skills, flexibility, brand knowledge and passion for luxury products and service.
- Process orders, pre-orders and reservations of product where required.
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your product knowledge and ability to support the shoppers in creating a memorable experience for all our clients.
- Have a high calibre of personal flair and style and you will have a genuine passion for service inside and out with a natural interest to discover and explore more about the brands we work with in store.
- Have great attention to detail, be agile, a quick thinker and versatile in order to deal with clients from all walks of life as well as build strong working relationships with different stakeholders and brand partners.
- Support the Personal Shopper to manage all customer correspondence, whether it be through social channels, messaging or calls and ensure all customer requests are dealt with quickly and efficiently.
- Experience in designing and creating Instagram content that delights and educates the follower.
Personal Shopping Assistant in Birmingham employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Shopping Assistant in Birmingham
✨Tip Number 1
Get to know the brand inside out! Dive into Selfridges' values and product offerings. When you chat with potential employers, show off your knowledge about their luxury products and how you can enhance the customer experience.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where you can meet them. Building relationships can give you insider info and might just land you an interview!
✨Tip Number 3
Showcase your flair! If you’ve got a knack for creating stunning Instagram content, share it! Use your social media to demonstrate your style and passion for luxury shopping, making sure to tag Selfridges in your posts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to deliver that extraordinary service we pride ourselves on.
We think you need these skills to ace Personal Shopping Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury products shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing an extraordinary shopping experience.
Highlight Your Organisational Skills: As a Personal Shopping Assistant, being organised is key. Make sure to mention any experiences where you've successfully managed multiple tasks or appointments. We love seeing how you can keep everything running smoothly!
Demonstrate Your Communication Skills: Communication is at the heart of what we do. In your application, share examples of how you've built relationships with clients or worked in a team. Show us that you can connect with people from all walks of life!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our fabulous team!
How to prepare for a job interview at Selfridges
✨Know Your Brands
Before the interview, dive deep into the brands that Selfridges carries. Familiarise yourself with their latest collections, values, and any unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for luxury products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you built relationships and delivered exceptional service. This is crucial for a role focused on providing bespoke experiences.
✨Demonstrate Organisational Flair
Since the role involves supporting the Personal Shopper with admin tasks, be ready to discuss how you manage multiple tasks efficiently. Share specific strategies or tools you use to stay organised and ensure smooth operations.
✨Be Trend-Savvy
Stay updated on the latest trends in fashion and luxury retail. During the interview, express your enthusiasm for discovering new styles and how you keep your finger on the pulse of what’s hot. This will show your natural curiosity and commitment to providing a memorable shopping experience.