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- Tasks: Manage employee relations cases and provide support to line managers.
- Company: Join a leading retail brand known for its commitment to employee wellbeing.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Why this job: Make a real difference in employee experiences while developing your HR skills.
- Qualifications: Experience in employee relations and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 30000 - 42000 £ per year.
As the Employee Relations Consultant, you will:
- Ensure prompt and effective case management of all employee relations matters including but not limited to disciplinaries, grievances, absence management, performance management, flexible working, TUPE and redundancies.
- Provide efficient and practical employee relations advice and support to line managers on ER cases both face to face and over the phone / via email.
- Ability to challenge line managers on their management of process and the decisions they make to ensure consistency and fairness as well as assessing risk.
- Demonstrates empathy and objectivity when supporting ER matters.
- Influence line managers to take ownership and accountability for the performance and development of their team members as well as managing their conduct when it falls below the expectations.
- Design and deliver training for line managers to assist them in improving their employee relations skills and capability.
- Create template letters and processes to provide guidance and structure for line managers as well as reviewing letters that managers have drafted.
- Escalate more complex cases to the Employee Relations Lead.
- Maintain up to date knowledge of employment legislation and company policy and procedure.
- Keep accurate and timely information in line with GDPR.
- Maintaining policy and procedure in line with best practice and Selfridges Values.
- Review, update and draft HR policy and procedure, working collaboratively with the HR Leadership team.
- Work with the internal communications team to communicate all policy changes to the wider business.
- Keeps self and team up to date on relevant legal changes and any impact on policy and procedure.
ER data capture and analysis
- Manage and maintain the employee relations tracker, ensuring the information is up to date and accurate.
- Produce statistical information and reports using the employee relations tracker on a monthly basis for review by the business.
- Track and identify trends in data to make informed decisions regarding interventions and training to reduce employee relations cases.
Systems and administration
- Maintain accurate digital files of all employee relations cases, ensuring these are GDPR compliant.
- Upload closed employee relations cases to HR safe on a regular basis.
- Monitor and review the right to work reports on a monthly basis and take action to address issues as they arise.
- Process employee relations invoices for Senior Employee Relations Lead.
A bit about you:
- Prior experience of managing a high volume of Employee Relations cases.
- Excellent interpersonal and communication skills, both written and verbal.
- An ability to operate at pace and manage multiple cases at any one time.
- Have an empathetic and objective approach to case management.
- Ability to build and maintain effective working relationships at all levels.
- Excellent analytical and organisational skills, with good attention to detail.
- Ability to make decisions using good judgement; pragmatic approach to problem solving.
- Operate with professionalism and discretion, ensuring confidentiality.
- Good general IT skills including Microsoft Excel, Word and PowerPoint.
Employee Relations Consultant (3 Month FTC) in Birmingham employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Consultant (3 Month FTC) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and employee relations field. You never know who might have a lead on a role or can give you insider info about the company culture.
✨Tip Number 2
Prepare for those interviews! Research common ER scenarios and think about how you'd handle them. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! If you’ve got experience with case management or training, be sure to highlight that in conversations. Use examples that demonstrate your ability to manage multiple cases effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Employee Relations Consultant (3 Month FTC) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Consultant role. Highlight your relevant experience with employee relations cases and any specific skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills: Since this role requires excellent interpersonal and communication skills, don’t shy away from demonstrating these in your written application. Use clear and concise language, and make sure to convey your empathy and objectivity in handling employee relations matters.
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is free from typos and errors. Double-check your documents for accuracy, especially if you're discussing your experience with case management or policy drafting. We appreciate a polished application!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Selfridges
✨Know Your Employee Relations Stuff
Make sure you brush up on key employee relations concepts like disciplinaries, grievances, and performance management. Familiarise yourself with the latest employment legislation and company policies, as this will show that you're proactive and knowledgeable.
✨Practice Your Communication Skills
Since you'll be advising line managers, it's crucial to demonstrate excellent interpersonal skills. Practice articulating your thoughts clearly and empathetically, both in writing and verbally. Consider role-playing common scenarios to build your confidence.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to inform decisions in past roles. Think of examples where you've tracked trends or produced reports that led to actionable insights. This will highlight your analytical prowess and attention to detail.
✨Demonstrate Your Problem-Solving Ability
Employers want to see how you approach challenges. Prepare examples of complex cases you've managed, focusing on your decision-making process and the outcomes. Show that you can think pragmatically and maintain professionalism under pressure.
