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For Companies At a Glance
- Tasks: Lead the Accessories Hall team, drive sales, and enhance customer experience.
- Company: Join the iconic Selfridges team in a vibrant retail environment.
- Benefits: Competitive salary, great perks, and opportunities for personal growth.
- Why this job: Be a key player in a dynamic team and make a real impact.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Flexible role with exciting challenges and career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Job Introduction
As a Department Manager you will:
- Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights.
- Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise.
- Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges.
- Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available.
- Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few.
- Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures.
- Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training.
- Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers.
- Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements.
A bit about you:
- Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance.
- Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together.
- A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
- A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike.
- A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change.
- Adaptable. Prioritising is one of your skills and you know how to keep your team calm and focused in times of change.
- Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success.
- An example of our values, a trusted and respected colleague.
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Department Manager Accessories Hall in Birmingham employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager Accessories Hall in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Selfridges, its values, and the Accessories Hall. This way, when you chat with us, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management. Think about how you’d motivate a team or handle stock issues. We want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Selfridges family.
We think you need these skills to ace Department Manager Accessories Hall in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Department Manager role. Highlight your retail expertise, leadership qualities, and any relevant achievements that show you can drive sales and motivate a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values. Be sure to mention your collaborative spirit and proactive approach to managing a department.
Showcase Your Commercial Mindset: In your application, demonstrate your understanding of commercial strategies and how you've successfully managed stock levels or sales targets in the past. We want to see that you can think on your feet and adapt to market trends!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Selfridges
✨Know Your Numbers
As a Department Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics like sales targets, stock levels, and market trends. Be ready to discuss how you've used data in the past to drive performance and make informed decisions.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where you provided feedback or coaching that led to improved performance. This will show your potential employer that you're not just a manager, but a true leader.
✨Emphasise Collaboration
Since this role involves working closely with concession partners and other teams, be prepared to talk about your experience in building relationships. Share stories that highlight your ability to collaborate effectively and initiate positive change within a team environment.
✨Be Adaptable and Proactive
The retail environment can be fast-paced and ever-changing. Prepare to discuss how you've successfully managed priorities and kept your team focused during times of change. Highlight any proactive planning you've done in the past to ensure success in your business area.
