Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and share product knowledge while managing complaints.
- Company: Leading retail company in Birmingham with a focus on teamwork and customer satisfaction.
- Benefits: Flexible working hours, team collaboration, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Sales expertise, strong communication skills, and a passion for products.
- Other info: Collaborative environment with opportunities to work across departments.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Birmingham is seeking a Brand Specialist who will deliver exceptional customer service by sharing product knowledge and managing complaints. The role involves motivating colleagues, building a loyal client base, and maintaining store standards.
Ideal candidates are sales experts, great communicators, and collaborative team players passionate about products. Flexible working across departments is expected, contributing to the team's overall success.
Brand Specialist & Team Trainer in Birmingham employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist & Team Trainer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Brand Specialist role.
✨Tip Number 2
Show off your product passion! When you get the chance to chat with hiring managers, share your enthusiasm for the brand and its products. This will help you stand out as someone who truly cares about the role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've delivered exceptional customer service or resolved complaints. We want to see how you handle real-life scenarios that relate to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Brand Specialist & Team Trainer in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and products shine through. We want to see how passionate you are about delivering exceptional customer service and motivating your colleagues!
Highlight Your Experience: Make sure to showcase any relevant experience you have in sales or customer service. We love seeing examples of how you've built relationships with clients or handled complaints effectively.
Be a Team Player: Since collaboration is key for us, mention any experiences where you've worked well in a team. Share how you’ve contributed to a positive team environment and helped achieve collective goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a Brand Specialist & Team Trainer!
How to prepare for a job interview at Selfridges
✨Know Your Products Inside Out
As a Brand Specialist, you'll need to demonstrate your product knowledge during the interview. Research the company's products thoroughly and be ready to discuss their features, benefits, and any recent updates. This will show your passion and commitment to delivering exceptional customer service.
✨Showcase Your Communication Skills
Since great communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with customers or colleagues in the past, especially in challenging situations. This will highlight your ability to manage complaints and motivate your team.
✨Demonstrate Team Spirit
Being a collaborative team player is essential for this position. Think of instances where you've worked well within a team, perhaps in a sales environment. Be ready to share how you contributed to the team's success and how you can bring that same energy to their store.
✨Flexibility is Key
The job requires flexibility across departments, so be prepared to discuss your adaptability. Share experiences where you've successfully taken on different roles or responsibilities. This will reassure them that you're ready to contribute to the team's overall success in various capacities.
