Beauty Concierge & In-Store Guest Experience Specialist
Beauty Concierge & In-Store Guest Experience Specialist

Beauty Concierge & In-Store Guest Experience Specialist

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable customer experiences and manage bookings in a vibrant department store.
  • Company: Leading UK department store known for exceptional service and style.
  • Benefits: Competitive pay, employee discounts, and opportunities for career advancement.
  • Why this job: Join a dynamic team and make a real difference in customers' shopping experiences.
  • Qualifications: Strong communication skills and a passion for beauty and customer service.
  • Other info: Permanent role in London with a closing date for applications on 22 February 2026.

The predicted salary is between 30000 - 42000 £ per year.

A leading UK department store is seeking a Receptionist to deliver exceptional customer experiences. The successful candidate will create memorable interactions while booking appointments and managing inquiries.

Exceptional communication skills and adaptability to diverse customer needs are crucial. You will stay updated on the latest trends, maintain store standards, and go above and beyond to resolve issues.

This permanent role is based in London, with a closing date for applications on 22 February 2026.

Beauty Concierge & In-Store Guest Experience Specialist employer: Selfridges

As a leading UK department store, we pride ourselves on fostering a vibrant and inclusive work culture that values exceptional customer service and employee growth. Our London location offers unique opportunities for professional development, with ongoing training and support to help you excel in your role as a Beauty Concierge & In-Store Guest Experience Specialist. Join us to be part of a dynamic team that celebrates creativity and innovation while delivering memorable experiences to our guests.
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Contact Detail:

Selfridges Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Beauty Concierge & In-Store Guest Experience Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the beauty industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for beauty and customer service shine through. Be yourself and share your unique experiences that make you the perfect fit for the role.

✨Tip Number 3

Stay updated on trends! Make sure you’re clued up on the latest beauty products and customer service techniques. This will not only impress your interviewers but also help you engage with customers effectively.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you’ll be one step closer to landing that dream job.

We think you need these skills to ace Beauty Concierge & In-Store Guest Experience Specialist

Exceptional Communication Skills
Customer Service Skills
Adaptability
Appointment Booking
Inquiry Management
Trend Awareness
Problem-Solving Skills
Attention to Detail
Store Standards Maintenance
Interpersonal Skills

Some tips for your application 🫡

Show Off Your Communication Skills: Since the role is all about delivering exceptional customer experiences, make sure your written application highlights your communication skills. Use clear and friendly language to show us you can connect with customers effortlessly.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Beauty Concierge role. Mention specific experiences that demonstrate your adaptability and ability to manage inquiries effectively.

Stay Trendy: We want someone who’s in the know about the latest beauty trends. In your application, mention any relevant knowledge or experience you have with current trends in the beauty industry to show us you’re passionate and up-to-date.

Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!

How to prepare for a job interview at Selfridges

✨Know Your Beauty Trends

Stay updated on the latest beauty trends and products. Research popular brands and treatments that the department store offers, so you can engage in informed conversations during the interview.

✨Showcase Your Communication Skills

Practice your communication skills by role-playing common customer scenarios. This will help you demonstrate your ability to handle inquiries and create memorable interactions with guests.

✨Demonstrate Adaptability

Prepare examples of how you've adapted to diverse customer needs in previous roles. Highlight situations where you went above and beyond to resolve issues, showcasing your problem-solving abilities.

✨Familiarise Yourself with Store Standards

Research the department store's values and standards. Be ready to discuss how you would maintain these standards while delivering exceptional guest experiences, showing that you align with their mission.

Beauty Concierge & In-Store Guest Experience Specialist
Selfridges

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