At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our customers.
- Company: Join the iconic Selfridges team, known for elegance and customer experience.
- Benefits: Exciting work environment, opportunities for growth, and a chance to be part of sustainability initiatives.
- Other info: Positive attitude and teamwork are essential in our busy restaurant setting.
- Why this job: Be part of a legacy that values social connection and extraordinary service.
- Qualifications: Excellent communication skills and knowledge of fresh, organic foods.
The predicted salary is between 20000 - 25000 £ per year.
There is more to Selfridges than exclusive designer labels. In fact, over 20,000 customers dine at our cafés and restaurants each week (that’s a lot of customers!) If you can mirror the exceptional standard of service throughout the store, we can offer you an exciting environment with plenty of variety and loads of opportunities to grow.
With a strong emphasis on elegance, you will be passionate about eating well and championing "good foods" as a Waiter at Selfridges. Whether you are serving quintessentially British blends with the Mr Selfridge Afternoon Tea or the freshest Rock Oysters with Selfridges' Selection Rosé Champagne, you'll be professional and strive to consistently deliver an extraordinary customer experience.
This is your chance to work for a company where customer experience is ingrained throughout its history. Our founder, Harry Gordon Selfridge, famously expressed that a department store should be a social centre, not merely a place for shopping, and this could not be truer for Selfridges today.
A bit about you:
- Your communication skills will be first-class, and you'll enjoy interacting with customers while working as part of a busy team.
- You’ll need good knowledge of fresh foods and organic ingredients, as well as some knowledge of ethical and sustainable farming practices.
- A positive, can-do attitude is what we love here, and you’ll always be prepared to go above and beyond for our customers.
Waiter - Brass Rail Restaurant (Full Time, Fixed Term) employer: Selfridges & Co.
Selfridges is an exceptional employer that offers a vibrant and dynamic work environment, where you can thrive as a Waiter at the Brass Rail Restaurant. With a commitment to sustainability through Project Earth, employees are part of a forward-thinking team that values growth and innovation. Enjoy the opportunity to engage with a diverse clientele while championing quality food and service in a historic retail setting that prioritises customer experience and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter - Brass Rail Restaurant (Full Time, Fixed Term)
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with the Brass Rail Restaurant and its menu. When you walk in for your interview, show off your knowledge about their offerings and sustainability efforts. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer interactions. Being able to engage with customers confidently is key, especially in a busy environment like Selfridges.
✨Tip Number 3
Show your passion for good food! Be ready to discuss your favourite dishes and why you love them. This will help you connect with the team and demonstrate that you’re all about delivering an extraordinary customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our innovative approach at Selfridges.
We think you need these skills to ace Waiter - Brass Rail Restaurant (Full Time, Fixed Term)
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know about your love for good food and fresh ingredients. Share any experiences you have with organic or sustainable practices, as this aligns perfectly with our values at Selfridges.
Highlight Your Customer Service Skills:We want to see your first-class communication skills shine through! Make sure to include examples of how you've gone above and beyond for customers in previous roles. This will show us that you understand the importance of an extraordinary customer experience.
Be Authentic and Positive:Your attitude matters! Use your application to convey your positive, can-do spirit. We love team players who are ready to tackle challenges with a smile, so let that enthusiasm come through in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brass Rail Restaurant. We can’t wait to hear from you!
How to prepare for a job interview at Selfridges & Co.
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu and any special offerings at the Brass Rail Restaurant. Being able to discuss the dishes, ingredients, and even the sourcing of those ingredients will show your passion for food and commitment to quality service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. This could be anything from handling a difficult situation to creating a memorable dining experience. Highlighting these moments will demonstrate your ability to deliver exceptional service.
✨Emphasise Your Team Spirit
Working in a busy restaurant requires teamwork. Be ready to talk about how you collaborate with others, support your colleagues, and contribute to a positive work environment. This will resonate well with their emphasis on being part of a busy team.
✨Align with Their Sustainability Vision
Familiarise yourself with Selfridges' sustainability strategy, Project Earth. Be prepared to discuss your understanding of sustainable practices in the food industry and how you can contribute to their mission. Showing that you share their values will set you apart.
