At a Glance
- Tasks: Transform complex data into engaging insights that drive business decisions.
- Company: Join a dynamic team in the fashion and retail industry.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to influence change across departments.
- Why this job: Make an impact by shaping strategy and performance through data storytelling.
- Qualifications: Strong analytical skills, experience with SQL, and a passion for data visualisation.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking a strategic and highly analytical professional to join our team, with a focus on transforming complex data into compelling stories that drive decision-making and business impact. This role requires a strong blend of commercial awareness, advanced data literacy, and change leadership, with a passion for delivering insights that shape strategy, performance, and organisational transformation.
As a Senior Operations Analyst you will:
- Translate complex data into clear, engaging, and actionable insights to support operational and business decision-making.
- Leverage SQL, ETL processes, and data visualisation tools to extract, transform, and analyse data, enabling accurate reporting and insight-driven recommendations.
- Develop and maintain reports, dashboards, and visualisations that communicate key performance trends and business outcomes.
- Support the monitoring and interpretation of market trends, consumer behaviour, and business performance to identify opportunities and risks.
- Build an understanding of the fashion and retail landscape to provide context for performance analysis and decision-making.
- Collaborate with stakeholders across departments to gather requirements, understand business challenges, and deliver data-driven solutions.
- Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, reporting, and operational performance.
- Present findings and recommendations to stakeholders, supporting informed decision-making across the business.
How you’ll do it…
- Proven ability to tell stories with data — turning analytics into narratives that influence and inspire action.
- Strong commercial acumen with up-to-date knowledge of fashion and retail industry trends.
- Experience driving business change and guiding stakeholders through periods of transformation.
- Demonstrated history of leveraging data visualization tools (e.g., Power BI, Tableau) and data analysis platforms.
- Hands‑on experience with ETL processes and strong working knowledge of SQL for querying and manipulating data.
- Exceptional communication and stakeholder management skills.
- Collaborative mindset with the ability to work cross‑functionally and influence at all levels.
This guide represents a summary of the role; however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
Senior Operations Analyst employer: Selfridges & Co.
Selfridges & Co is an exceptional employer that values leadership and service excellence, offering a dynamic work environment in the heart of London. Employees benefit from a strong culture of collaboration, opportunities for professional growth, and the chance to be part of a prestigious brand known for its commitment to quality and customer satisfaction. With a focus on employee development and a vibrant workplace, Selfridges provides a rewarding experience for those looking to make a meaningful impact in retail.
