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- Tasks: Lead the Accessories department, driving sales and team performance through strategic planning.
- Company: Join the iconic Selfridges team in a vibrant London location.
- Benefits: Competitive salary, career development, and a dynamic retail environment.
- Other info: Opportunity to grow within a respected brand and make a real impact.
- Why this job: Be a key player in a fast-paced retail setting, inspiring your team to excel.
- Qualifications: Retail experience, strong leadership skills, and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights.
Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise.
Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges.
Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available.
Act upon information and feedback from across the business e.g. spotlight, engagement survey and team member feedback to name a few.
Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures.
Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training.
Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers.
Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements.
A bit about you:
- Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance.
- Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance of working together.
- A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
- A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike.
- A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change.
- Adaptable. Prioritising is one of your skills and you know how to keep your team calm and focused in times of change.
- Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success.
An example of our values, a trusted and respected colleague.
Department Manager - Accessories in London employer: Selfridges & Co.
Contact Detail:
Selfridges & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Accessories in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know what they stand for and how you can contribute. This will help you tailor your answers and show them you're the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Department Manager - Accessories in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your commercial mindset and leadership qualities, as these are key for the Department Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've motivated teams or improved sales in previous roles to show us your retail expertise.
Showcase Your Communication Skills: Since being a good communicator is essential, make sure your application is clear and engaging. Use a friendly tone and don’t hesitate to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Selfridges & Co.
✨Know Your Numbers
As a Department Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to sales targets, stock levels, and market trends. Be ready to discuss how you've used data in the past to drive performance and make informed decisions.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where you provided feedback or coaching that led to improved performance. This will show your potential employer that you can lead by example and inspire others.
✨Collaborate and Communicate
Highlight your ability to build relationships with both your team and external partners. Be prepared to discuss how you've worked collaboratively to achieve common goals. This is crucial for supporting concession businesses and driving positive change.
✨Be Adaptable and Proactive
Demonstrate your ability to prioritise and stay calm under pressure. Share examples of how you've successfully managed change in fast-paced environments. Discuss your proactive planning strategies for events, stock management, and team coverage to show that you truly own your business area.