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- Tasks: Lead the Accessories department, driving sales and team performance through strategy and collaboration.
- Company: Join a renowned retail leader known for its vibrant culture and commitment to excellence.
- Benefits: Enjoy competitive pay, career development opportunities, and a dynamic work environment.
- Other info: Opportunity for growth in a supportive and innovative team.
- Why this job: Be a key player in a fast-paced setting, inspiring your team and making a real impact.
- Qualifications: Retail experience, strong leadership skills, and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights.
Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise.
Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges.
Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available.
Act upon information and feedback from across the business e.g. spotlight, engagement survey and team member feedback to name a few.
Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures.
Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training.
Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers.
Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements.
A bit about you:
- Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance.
- Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance of working together.
- A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities.
- A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike.
- A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change.
- Adaptable. Prioritising is one of your skills and you know how to keep your team calm and focused in times of change.
- Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success.
An example of our values, a trusted and respected colleague.
Department Manager - Accessories employer: Selfridges & Co.
Contact Detail:
Selfridges & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Accessories
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know their products and services inside out, especially in the accessories department. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your leadership skills and ability to motivate teams, as these are key for a Department Manager.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Department Manager - Accessories
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and team leadership shine through. We want to see how your passion aligns with our values at StudySmarter and how you can motivate a team to exceed sales targets.
Be Specific About Your Experience: Use concrete examples from your past roles to demonstrate your skills in managing teams and achieving sales targets. We love seeing how you've tackled challenges and driven performance in fast-paced environments.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Department Manager role. Highlight your understanding of market trends and how you can apply that knowledge to improve our department's strategy.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your writing. Show us your good communication skills by being clear and concise, while still letting your personality come through.
How to prepare for a job interview at Selfridges & Co.
✨Know Your Numbers
As a Department Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to sales targets, stock levels, and market trends. Be ready to discuss how you've used data in the past to drive performance and make informed decisions.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where you provided feedback or coaching that led to improved performance. This will show your potential employer that you're not just a manager, but a true leader.
✨Collaborate and Communicate
Highlight your ability to build relationships with both your team and external partners. Be prepared to discuss how you've worked collaboratively to achieve common goals. This is crucial for a role that involves liaising with concession partners and other departments.
✨Be Adaptable and Proactive
Demonstrate your ability to adapt to changing circumstances and prioritise effectively. Share examples of how you've planned ahead for busy periods or unexpected challenges. This will show that you can keep your team focused and calm, even in a fast-paced environment.