At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our customers.
- Company: Join the iconic Selfridges team, known for elegance and sustainability.
- Benefits: Exciting work environment, opportunities for growth, and a chance to be part of Project Earth.
- Other info: Dynamic team atmosphere with a focus on ethical practices and customer satisfaction.
- Why this job: Be part of a legacy that values customer experience and sustainability in retail.
- Qualifications: Excellent communication skills and knowledge of fresh, organic foods.
The predicted salary is between 12 - 15 £ per hour.
There is more to Selfridges than exclusive designer labels. In fact, over 20,000 customers dine at our cafés and restaurants each week. If you can mirror the exceptional standard of service throughout the store, we can offer you an exciting environment with plenty of variety and loads of opportunities to grow.
With a vision to reinvent retail, we launched our sustainability strategy, Project Earth, in 2020, with a bold commitment to change the way we shop and the way we do business. Built on three themes – driving a transition to more sustainable materials, exploring new business models, and challenging the mindsets of our partners and customers as well as our own teams – Project Earth is underpinned by our science‑based targets as we look to a net‑zero future.
With a strong emphasis on elegance, you will be passionate about eating well and championing "good foods" as a Waiter at Selfridges. Whether you are serving quintessentially British blends with the Mr Selfridge Afternoon Tea or the freshest Rock Oysters with Selfridges' Selection Rosé Champagne, you'll be professional and strive to consistently deliver an extraordinary customer experience.
This is your chance to work for a company where customer experience is ingrained throughout its history. Our founder, Harry Gordon Selfridge, famously expressed that a department store should be a social centre, not merely a place for shopping, and this could not be truer for Selfridges today.
A bit about you:
- Your communication skills will be first-class, and you'll enjoy interacting with customers while working as part of a busy team.
- You’ll need good knowledge of fresh foods and organic ingredients, as well as some knowledge of ethical and sustainable farming practices (ideally).
- A positive, can-do attitude is what we love here, and you’ll always be prepared to go above and beyond for our customers.
Waiter - Brass Rail Restaurant (Full Time, Fixed Term) in City of Westminster employer: Selfridges & Co.
Selfridges is an exceptional employer that offers a vibrant and dynamic work environment, where you can thrive as a Waiter at the Brass Rail Restaurant. With a commitment to sustainability through Project Earth, employees are encouraged to grow and develop their skills while championing good food and extraordinary customer experiences. Join a team that values elegance, teamwork, and a positive attitude, all within a historic setting that redefines retail.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter - Brass Rail Restaurant (Full Time, Fixed Term) in City of Westminster
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with the Brass Rail Restaurant and its menu. When you walk in for your interview, show off your knowledge about their offerings and sustainability efforts. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Practice your communication skills! As a waiter, you'll be interacting with customers all day. Try role-playing with friends or family to get comfortable with different scenarios. The more confident you are, the better you'll connect with customers and the team.
✨Tip Number 3
Show your passion for good food! Be ready to discuss your favourite dishes and why you love them. This will not only highlight your enthusiasm but also align with Selfridges' commitment to quality and sustainability.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Waiter - Brass Rail Restaurant (Full Time, Fixed Term) in City of Westminster
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know how much you love good food! Share any experiences you've had with fresh or organic ingredients, and why you think they matter. This will help us see your enthusiasm for the role.
Highlight Your Customer Service Skills:We want to hear about your previous experiences in customer service. Give us examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of delivering an extraordinary experience.
Be Yourself:Don't be afraid to let your personality shine through in your application. We value a positive, can-do attitude, so share a bit about who you are and what makes you unique. Authenticity goes a long way!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Selfridges & Co.
✨Know Your Menu Inside Out
Familiarise yourself with the restaurant's menu, including any special dishes and ingredients. Being able to discuss the food confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with the exceptional standards expected at Selfridges.
✨Emphasise Your Teamwork Experience
Working in a busy restaurant requires great teamwork. Be ready to share experiences where you collaborated effectively with colleagues, highlighting your ability to thrive in a fast-paced environment.
✨Demonstrate Your Passion for Sustainability
Since Selfridges is committed to sustainability, be prepared to discuss your knowledge of ethical and sustainable farming practices. Showing that you care about good food and the environment will resonate well with the interviewers.
