Selfridges & Co is seeking a Deputy Chief Custodian to deliver exceptional customer service to Safe Deposit customers within a secure, discreet environment. You will open and manage Safe Deposit Box contracts and oversee reset procedures while handling queries with a proactive approach.
You will identify customer needs, train new team members, and ensure compliance with procedures, including till cashing up, refunds, exchanges, and safety measures.
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Senior Safe Deposit Custodian & Guest Experience Lead in City of Westminster employer: Selfridges & Co.
Selfridges & Co is an exceptional employer that values leadership and service excellence, offering a dynamic work environment in the heart of London. Employees benefit from a strong culture of collaboration, opportunities for professional growth, and the chance to be part of a prestigious brand known for its commitment to quality and customer satisfaction. With a focus on employee development and a vibrant workplace, Selfridges provides a rewarding experience for those looking to make a meaningful impact in retail.
