At a Glance
- Tasks: Be the go-to expert for customers and resolve queries with flair.
- Company: Join the iconic Selfridges & Co in London, a leader in retail excellence.
- Benefits: Enjoy competitive pay, employee discounts, and a vibrant work environment.
- Other info: Dynamic role with opportunities to grow within a prestigious company.
- Why this job: Make a real difference in customer experiences while supporting a renowned brand.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25650 - 31350 £ per year.
Selfridges & Co in London is seeking a Customer Service Consultant to be the expert for all things Selfridges and the go-to person for customers with queries.
You will support our digital business while assisting stores with resolving complaints escalated to Exec partners.
You’ll contribute to project delivery within the contact centre and ensure internal processes deliver an excellent customer experience across touch points.
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Customer Experience Consultant - Digital & Store Support in City of Westminster employer: Selfridges & Co
Selfridges & Co in Birmingham is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while being part of a renowned retail brand that values innovation and customer experience. With a commitment to employee well-being and a supportive team environment, working here means being part of a forward-thinking company that truly invests in its people.
