Self-Portrait in Central London is seeking a Customer Care Advisor for an 8β12 week temporary contract to support customers across phone, email, live chat and WhatsApp. The role is office-based, 40 hours per week, with weekend shifts on a rota. Start date is week commencing 2 November 2026.
You will handle inquiries, process returns, monitor orders, and resolve issues within SLAs, delivering friendly, proactive service while recording interactions and sharing feedback with internal teams.
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Temporary Customer Care Advisor: Weekend & Office-Based in City of London employer: Self-Portrait
Self-Portrait is an exceptional employer located in the vibrant heart of London, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from opportunities for professional growth within the fast-paced fashion industry, alongside a supportive team environment that encourages innovative thinking and personal development. With a focus on curating unique online experiences, working here means being part of a brand that values your contributions and invests in your future.