PCN Cancer Care Coordinator in Nottingham

The Primary Care Network (PCN) Cancer Care Coordination Service provides an improved experience for patients beyond their interactions with clinical services by contributing to the holistic approach to supporting people living with cancer. This integrates the beyond medicine approaches offered by the Voluntary and Community Sector (VCS) into the cancer pathway. The service undertakes Cancer Care Reviews and Holistic Needs Assessments (eHNAs) and provides practical and emotional support, acting as a single point of access for patients on the cancer pathway.

Working closely with clinical staff and additional roles, this role ensures a more integrated approach across the Health and Social Care sector. This post is an exciting opportunity to work in direct partnership with the Self Help UK Macmillan Beyond Diagnosis Service, and the Primary Care Network in Clifton and the Meadows in Nottingham. Using the Macmillan Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for non‑clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer. The post holder will be expected to work a significant proportion of their time within the PCN areas, both within the community and within GP surgeries, and will provide a proportion of the support in patients’ own homes.

Main duties of the job

• Work in partnership with practice staff and link workers to ensure referral pathways are clear and that criteria for accessing Macmillan Beyond Diagnosis Services and support from the Early Diagnosis Team at SHUK are understood.
• Monitor newly diagnosed cancer patients offering support, Cancer Care Reviews, and eHNAs as appropriate.
• Create a Care and Support plan from eHNA results and refer service users to appropriate voluntary and community sector services.
• Work closely with organisations and groups offering cancer support in the statutory, voluntary, and community sectors.
• Collaborate with the Self Help UK Early Diagnosis Team and PCN leads to support improvement plans to increase cancer screening rates and work within communities to raise awareness and uptake of screening programmes.
• Ensure all work and data are captured on relevant systems, provide reports and updates as required, and operate within safeguarding, data protection, and NHS policies.

Person Specification

Knowledge

• A basic understanding of cancer and its impact on people’s lives.
• Understanding of relevant legislation and practices related to data protection, safeguarding, and confidentiality.
• Understanding of equality, diversity, and inclusion, and a commitment to ensuring these principles.
• A good understanding of the importance of health and safety at work.
• Knowledge and understanding of working holistically, providing person‑centred support in the voluntary sector.
• Understanding of self‑help groups, self‑help activities, and self‑care.
• Understanding of Macmillan cancer support.
• Understanding of issues and developments in the healthcare system locally, regionally, and nationally.

Experience

• Experience of providing support and information in people‑facing roles within the health, community, or voluntary sector.
• Experience of assessing and supporting vulnerable people and those with long‑term health conditions.
• Experience of dealing with highly emotive issues and strong emotional difficulties within a professional setting.
• Experience of managing competing priorities.
• Experience of working holistically with individuals and organisations.
• Experience of building and maintaining networks and relationships.
• Experience of multidisciplinary working.
• Experience of working with a range of agencies and sectors including health, local authority, voluntary and business sectors.
• Experience of working with those living with cancer and the services that support them.
• Experience of delivering training.
• Experience of doing Holistic Needs Assessments.
• Experience of delivering service(s) in partnership between NHS and voluntary sector.
• Social Prescribing experience.

Technical/Occupational skills

• Full driving licence and access to a car for work use.
• Good planning, organisational, and time‑management skills.
• Ability to work as part of a multi‑disciplinary team as well as on own initiative.
• Ability to deliver on agreed objectives within deadlines.
• Strong interpersonal skills (tact, diplomacy, persuasion and negotiation).
• Ability to communicate effectively in writing and produce documents for a range of audiences.
• Ability to liaise with a wide range of organisations and people, communicating at different levels as required.
• Ability to cope with conflicting and complex demands.
• Emotional resilience to deal with challenging situations and the hardships faced by patients/carers.
• Ability to handle confidential and sensitive information.
• Good IT skills and knowledge (Microsoft Word, Excel and Outlook).

Qualifications

• Ongoing commitment to Continuing Professional Development.
• Accredited qualification in Health and Social Care related field (NVQ, QCF diploma, BTEC, degree).

£26,620 a year pro rata for part‑time hours. Pay award pending.

Contract

• Fixed term
• Duration: 11 months
• Working pattern: Part‑time, flexible working, home or remote working