At a Glance
- Tasks: Visit properties to resolve customer accounts and reconnect services.
- Company: Dynamic company focused on customer support and financial solutions.
- Benefits: Guaranteed daily rate, flexible hours, and the chance to make a difference.
- Other info: Opportunity for self-employment with a supportive team.
- Why this job: Help people in need while gaining valuable field experience.
- Qualifications: Strong communication skills and a problem-solving mindset.
Guaranteed Daily Rate: £130–£150 (depending on skills and experience)
As a Self Employed Resolution Field Agent, you will carry out field visits to both residential and commercial properties on behalf of our clients. The role covers a variety of workstreams focused on resolving customer accounts, reconnecting services, and providing support to those experiencing financial difficulty.
Key Workstreams:
- Commercial
Self Employed Resolution Field Agent employer: Self Employed - Engage - Field National - Region 3
Engage Services is an exceptional employer, offering a supportive and inclusive work environment for Self Employed Resolution Field Agents in Chester. With competitive pay rates, flexible working hours, and comprehensive training programmes, we prioritise employee growth and wellbeing, ensuring that your contributions are recognised and rewarded. Join us to be part of a forward-thinking team dedicated to making a positive impact in the community while developing valuable skills for your career.
Contact Details:
Self Employed - Engage - Field National - Region 3 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Self Employed Resolution Field Agent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential clients. The more connections we make, the better our chances of landing gigs as a Self Employed Resolution Field Agent.
✨Tip Number 2
Showcase your skills! Create a portfolio or a simple website that highlights your experience and success stories. This will help us stand out when clients are looking for someone to resolve their accounts.
✨Tip Number 3
Be proactive! Don’t just wait for job offers to come to us. Reach out to companies directly, introduce ourselves, and let them know how we can help with their customer account resolutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our applications and follow up easily if needed.
We think you need these skills to ace Self Employed Resolution Field Agent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the role of a Self Employed Resolution Field Agent. We want to see how your skills can help us resolve customer accounts and reconnect services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past, so we can see your problem-solving skills in action.
Showcase Your Communication Skills:As a field agent, you'll need to communicate effectively with clients and customers. In your application, highlight any experience you have in customer service or conflict resolution. We love to see candidates who can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Self Employed - Engage - Field National - Region 3
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Self Employed Resolution Field Agent. Familiarise yourself with the types of customer accounts you'll be dealing with and the common challenges faced in the field. This will help you demonstrate your knowledge and show that you're ready to tackle the role.
✨Showcase Your Communication Skills
As this role involves interacting with customers in various situations, it's crucial to highlight your communication skills. Prepare examples of how you've successfully resolved conflicts or provided support in previous roles. This will give the interviewer confidence in your ability to handle sensitive situations.
✨Dress for Success
Even though this is a field-based role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and are ready to represent the company well when out in the field.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This not only shows your interest but also gives you a chance to assess if the company aligns with your values. Ask about their approach to supporting agents in the field or how they handle challenging customer interactions.
