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- Tasks: Visit residential and commercial properties to resolve customer accounts and reconnect services.
- Company: A forward-thinking company dedicated to people, communities, and the planet.
- Benefits: Earn £130–£150 daily, enjoy wellness support, and access a pension scheme.
- Other info: Join an inclusive team that values diversity and personal growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: No specific qualifications required; just a passion for helping others.
Guaranteed Daily Rate: £130–£150 (depending on skills and experience)
As a Resolution Field Agent, you will carry out field visits to both residential and commercial properties on behalf of our clients. The role covers a variety of workstreams focused on resolving customer accounts, reconnecting services, and providing support to those experiencing financial difficulty.
Key Workstreams:
- Commercial
Your health and wellbeing is incredibly important to us, that's why we provide all our colleagues with free access to professional, impartial advice and support through an Employee Assistance Programme, unlimited access to our wellness hub and much more.
We believe in investing in our people to support talent growth and progression. Our top‑class learning solutions give you the confidence to do a great job and the opportunity to grow with the company.
Cycle to Work and Green Car Salary Sacrifice Schemes are available (subject to eligibility) because the environment matters to us. We're committed to helping you plan for a secure future. Our contributory Company Pension Scheme is available to all our employees across the UK.
Built around our three core pillars: People, the Communities where we want to make a positive difference, and the Planet. We encourage everyone to get involved and play their part in helping us fulfil our commitment to making us a better business.
We are an equal‑opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
Self Employed Resolution Field Agent in Kent employer: Self Employed - Engage - Field National - Region 1
Contact Detail:
Self Employed - Engage - Field National - Region 1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Self Employed Resolution Field Agent in Kent
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a role as a Resolution Field Agent. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills and experience relevant to the role. Engage with industry-related content to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by researching common questions for field agent roles and rehearsing your answers. This will help you feel more confident and ready to impress when the time comes.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it shows you're proactive and keen to be part of our team!
We think you need these skills to ace Self Employed Resolution Field Agent in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Resolution Field Agent role. Highlight any relevant fieldwork or customer service experience, as this will show us you’re a great fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our mission. Keep it friendly and professional – we want to get to know the real you!
Showcase Your Problem-Solving Skills: As a Resolution Field Agent, you'll be tackling various challenges. In your application, share examples of how you've successfully resolved issues in the past. This will help us see your potential to make a positive impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Self Employed - Engage - Field National - Region 1
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Resolution Field Agent does. Familiarise yourself with the key workstreams and how they relate to customer accounts and service reconnections. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
As this role involves interacting with customers, it's crucial to demonstrate your communication skills. Prepare examples of how you've successfully resolved issues or supported clients in the past. This will highlight your ability to handle sensitive situations with empathy and professionalism.
✨Research the Company Culture
Take some time to learn about the company's values, especially their commitment to people, communities, and the planet. Be ready to discuss how your personal values align with theirs. This shows that you're not just looking for a job, but a place where you can contribute positively.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewer. Inquire about the support systems in place for agents, or how the company measures success in this role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.