Real-Time Workforce Management Specialist in Wideopen

Real-Time Workforce Management Specialist in Wideopen

Wideopen Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Monitor and manage real-time workforce activity in a dynamic contact centre environment.
  • Company: Join Selene Finance LP, a leader in finance with a focus on operational excellence.
  • Benefits: Enjoy a progressive career path, competitive salary, and a supportive team culture.
  • Other info: Great opportunities for career advancement in Workforce Management.
  • Why this job: Make a real impact by ensuring service levels and operational efficiency in a fast-paced setting.
  • Qualifications: Detail-oriented, organised, with strong communication skills and contact centre experience.

The predicted salary is between 30000 - 40000 Β£ per year.

Selene Finance LP is seeking a Workforce Management Specialist in Wideopen, England, to monitor and manage real-time workforce activity within the Contact Center. The role focuses on ensuring employees adhere to scheduled assignments while maintaining service levels and operational efficiency.

Ideal candidates are detail-oriented and organized, with strong communication skills and a background in contact center operations. The position offers a progressive career path in Workforce Management.

Real-Time Workforce Management Specialist in Wideopen employer: Selene Finance LP

Selene Finance LP is an exceptional employer that fosters a collaborative and dynamic work environment in Wideopen, England. With a strong focus on employee growth, we offer comprehensive benefits including paid time off, medical and dental coverage, and a 401(k) matching plan, ensuring our team members feel valued and supported. Join us to lead high-performing teams in a role that not only challenges you but also provides meaningful opportunities for professional development.

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Contact Details:

Selene Finance LP Recruitment Team

We think you need these skills to ace Real-Time Workforce Management Specialist in Wideopen

Real-Time Monitoring
Workforce Management
Contact Center Operations
Attention to Detail
Organisational Skills
Communication Skills
Service Level Management