Diligence Quality Control II (Part-Time) in Wideopen

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Position Summary: Diligence Quality Control II (Part-Time) is focused on controlling a high quality product, enhancing loan review processes and developing specialist expertise for long term career growth.

Essential Duties and Responsibilities:

• Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts.
• Provide real time loan kick back feedback to Loan Review Analysts pertaining to errors and determining corrective actions.
• Ensure regulatory compliance for loans reviewed.
• Escalate error trends to management.
• Develop deep understanding of specific client guidelines.
• Handle escalated and countered client conditions with minimal guidance.
• Assist with loan review system testing and enhancement.
• Ongoing development of subject matter expertise – aim to become go to subject matter expert for various specialist loan review QC topics.
• Assist with problem solving, issue resolution and loan review guidance.
• Assist in providing guidance on daily matters, such as questions regarding Underwriting Guidelines or compliance questions relating to TRID, Reg X, TILA or others to LRAs.
• Maintain high level of confidentiality to protect privacy rights.
• Adhere to internal controls to reduce errors and customer complaints.
• Responsive to internal and external customers’ needs in a timely, accurate and professional manner.

Qualifications:

• Maintains a current knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices.
• Minimum 3-5 years mortgage underwriting and mortgage quality control within the origination or due diligence space.
• Strong understanding of condition clearing processes and their impact on loan grades.
• Basic understanding of the credit rating agency requirements.
• Knowledge of USPAP standards, supplemental valuation products and reconciliation.
• Ability to produce underwriting reports, analyze results, identify issues and take corrective actions.
• Experienced with reading, analyzing and understanding various loan servicer pay histories and servicing documentation.
• Developing leadership skills with the ability and experience to manage people.
• Effectiveness as a team player.
• Ability to easily prioritize job duties according to the needs of the company.
• Strong sense of professionalism and positivity.
• Excellent oral and written communication skills.
• Ability to develop rapport with all levels of associates and establish credibility.
• Excellent listening skills and the ability to use good judgment.
• Strong interpersonal/relationship building skills.
• Problem solving and decision making ability.
• Ability to produce quality work.
• Ability to think and solve problems strategically.
• Strong analytical and organizational skills.
• Excellent attention to detail.
• Ability to multi-task and consistently meet multiple deadlines.

Education/Experience:

• Minimum 3-5 years’ experience with emphasis on non-agency underwriting and QC desired.
• Experience in second level reviews; escalations and performance management required.
• Bachelor’s degree preferred.

Computer Skills:

• Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook).
• Previous experience with mortgage due diligence software, Andor, MSP, Black Knight/LPS and Fiserv preferred.

Benefits:

• Paid Time Off (PTO)
• Medical, Dental & Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.