Diligence QC Analyst II (Full-Time) in Wideopen

Diligence QC Analyst II (Full-Time) – Selene Finance LP

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Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Position Summary

The Diligence Quality Control Analyst II is focused on controlling a high quality product, enhancing loan review processes and developing specialist expertise for long term career growth.

Essential Duties and Responsibilities

• Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts.
• Provide real time loan kick back feedback to Loan Review Analysts pertaining to errors and determining corrective actions.
• Ensure regulatory compliance for loans reviewed.
• Escalate error trends to management.
• Develop deep understanding of specific client guidelines.
• Handle escalated and countered client conditions with minimal guidance.
• Assists with loan review system testing and enhancement.
• Ongoing development of subject matter expertise – aim to become go to subject matter expert for various specialist loan review QC topics.
• Assist with problem solving, issue resolution and loan review guidance.
• Assist in providing guidance on daily matters, such as, questions regarding Underwriting Guidelines or Compliance questions relating to TRID, Reg X, TILA or others to LRAs.
• Maintains high level of confidentiality to protect privacy rights.
• Adheres to internal controls to reduce errors and customer complaints.
• Responsive to internal and external customers’ needs in a timely, accurate and professional manner.

Other duties may be assigned.

Qualifications

• Maintains a current knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices.
• Minimum 3-5 years mortgage underwriting and mortgage quality control within the origination or due diligence space.
• Strong understanding of condition clearing processes and their impact on loan grades.
• Basic understanding of the credit rating agency requirements.
• Knowledge of USPAP standards, supplemental valuation products and reconciliation.
• Ability to produce underwriting reports, analyze results, identify issues and take corrective actions.
• Experienced with reading, analyzing and understanding various loan servicer pay histories and servicing documentation.
• Developing leadership skills with the ability and experience to manage people.
• Effectiveness as a team player.
• Ability to easily prioritize job duties according to the needs of the company.
• Strong sense of professionalism and positivity.
• Excellent oral and written communication skills.
• Ability to develop rapport with all levels of associates and establish credibility.
• Excellent listening skills and the ability to use good judgment.
• Strong interpersonal/relationship building skills.
• Problem solving and decision making ability.
• Ability to produce quality work.
• Ability to think and solve problems strategically.
• Strong analytical and organizational skills.
• Excellent attention to detail.
• Ability to multi-task and consistently meet multiple deadlines.

Education & Experience

• Minimum 3-5 years’ experience with emphasis on non-agency underwriting and QC desired.
• Experience in second level reviews; escalations and performance management required. Bachelor’s degree preferred.

Computer Skills

• Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook).
• Previous experience with mortgage due diligence software, Andor, MSP, Black Knight/LPS and Fiserv preferred.

Benefits

• Paid Time Off (PTO)
• Medical, Dental & Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.